Contact Centre Coordinator

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Maximus Full time
About the Job

We are currently looking for a skilled Customer Service Representative to join our team in Newcastle Upon Tyne. As a key member of our Assessment Centre, you will be responsible for delivering excellent customer service and ensuring the efficient operation of our day-to-day activities.

The successful candidate will have a strong focus on customer satisfaction, as well as the ability to work effectively with clinical colleagues to ensure seamless assessment processes. You will also be required to welcome and greet customers, providing a professional and courteous service.

In this role, you will have the opportunity to work with a range of stakeholders, including healthcare professionals, customers, and other teams within Maximus. You will be expected to communicate clearly and effectively, both verbally and in writing.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be able to manage multiple priorities and tasks simultaneously, while maintaining a high level of accuracy and attention to detail.

If you are a motivated and organised individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity

Key Benefits:
  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • The chance to work with a leading organisation in the health and employment services sector.


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