Employee Relations Case Manager

7 hours ago


Salford, Salford, United Kingdom McGregor Boyall Full time

We are seeking an experienced Employee Relations Case Manager to join our HR Shared Services Team in Manchester, UK.

This critical role involves delivering high-quality and accurate advice on all aspects of employee relations, including end-to-end case management and complex issue resolution.

The ideal candidate will possess excellent ER case management skills, with experience handling high-complexity cases and large volumes, preferably within shared services.

Key Responsibilities:

  • Deliver high-quality and accurate advice on employee relations matters in line with business policies.
  • Provide end-to-end case management support, including high-risk cases.
  • Develop strong relationships with stakeholders through effective stakeholder management.
  • Collaborate with ER & Legal teams.
  • Support business projects on consultation, TUPE, and other initiatives.
  • Deliver continuous improvement plans and support team effectiveness.

Essential Skills and Experience:

  • Experience managing high-complexity employee relations cases at volume.
  • Background working in shared services.
  • Able to work at pace and meet deadlines.
  • Proven stakeholder management experience with excellent relationship-building skills.
  • Up-to-date knowledge of employment laws and regulations.
  • Ability to make informed decisions in a positive and constructive manner.

Competitive Salary: £45,000 - £55,000 per annum, depending on experience.

Location: Manchester, UK.



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