Customer Success Operations and Performance Lead

Job SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...

About the RoleThe Lead Generation Group is looking for a Remote Operations Director to oversee day-to-day operations and drive strategic initiatives. This role involves leading a team of customer service representatives, handling escalated customer issues, and implementing plans to achieve business objectives.Main Responsibilities:Team Leadership: Lead and...

The RoleAs the Head of Customer Experience at Acre, you'll oversee the Core Customer Success function, focusing on scaling the team and delivering exceptional service. This role is ideal for a leader passionate about team growth, operational excellence, and delivering top-tier customer experiences in a fast-paced environment.Key Responsibilities:Lead and...

Lead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...

Job Title: Customer Success Operations LeadLocation: London, UKEstimated Salary: £60,000 - £80,000 per annumAt PubMatic, we are seeking a highly skilled Customer Success Operations Lead to join our team in London. This role will be responsible for providing world-class customer service to our publisher clients.Manage the day-to-day operations of publisher...

About the JobWe are seeking an Operational Excellence Lead to join our team at ACS Performance. In this role, you will be responsible for driving process excellence across our operations team, focusing on process optimization, continual improvement, and productivity.As a key member of our team, you will identify areas of success and potential improvement,...

**Redimeer: A Great Place to Work**We're a Series A start-up, and we're passionate about delivering exceptional results for our customers. As a Customer Success Operations Lead, you'll play a critical role in shaping the future of our Customer Success function.In this role, you'll work closely with senior customer stakeholders, including those from Product,...

About the OpportunityThis is a unique opportunity to join a dynamic team and make a significant impact on our customers' success. As a Customer Success Lead, you will be responsible for overseeing and managing the performance and success of partners who implement our software solutions. You will work closely with internal teams, customers, and external...

Key ResponsibilitiesDevelop and Implement Operational Strategies: Create and execute plans that align with business objectives, focusing on process improvement, efficiency gains, and customer experience enhancement.Lead High-Performing Teams: Manage and develop a team of operations professionals, providing guidance, coaching, and performance feedback to...

Moloco, a leading machine learning company, is looking for a Customer Success Lead to join their Implementation team. In this role, you will work closely with the New Business Sales team to ensure a smooth handover from sales, build outstanding client relationships, and sustainably scale new accounts before handing them over to the Growth team. As a key...

Role OverviewWelcome to the performance.io team! We're seeking a seasoned SEO and Analytics Strategist to spearhead our digital performance initiatives. This exciting role involves leading cross-functional teams, developing innovative solutions, and driving business growth through data-driven insights.The ideal candidate will have a strong background in SEO,...

About the OpportunityWe are looking for a highly skilled Customer Success Lead to join our team in London. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customized social media plans to meet client objectives.Work...

Job TitleLeading Customer Success StrategistAbout UsWe are BlueOptima, a leading provider of objective metrics in software development. Our proprietary Coding Effort Analytics enables Fortune 500 organizations to deliver better software, faster and more efficiently.Role OverviewThe Global Head of Customer Success will report directly to the CEO and be part...

Sustainable Customer Success Lead at S27aWe are seeking an experienced customer success professional to lead our team in driving customer satisfaction and retention.Develop and implement customer success strategies that meet or exceed business objectives.Partner with clients to identify areas for improvement and develop solutions to address these gaps.Lead...

About SaaschiefWe are a cutting-edge edtech company that utilizes AI video platforms to help businesses reduce training and meeting time.Job SummaryWe are seeking an experienced Customer Success Manager to lead our client relationships and drive business growth.Key ResponsibilitiesOwning the overall relationship with assigned clients.Developing and executing...

Job DescriptionJob SummaryWe are seeking a highly motivated Customer Support professional to lead our support team and drive service excellence.The ideal candidate will have a background in customer support or customer success and experience working with customers in the leisure & tourism sector.Estimated Salary: £38,000 - £42,000 Basic DOE per...

Job DescriptionWe are seeking a highly skilled and experienced Global Head of Customer Success to lead our customer success team. As the key stakeholder in this role, you will be responsible for developing and executing a customer success strategy that drives client retention and growth.Your primary focus will be to build strong relationships with key...

Job OverviewWe are looking for a highly motivated Customer Success Manager to lead client relationships, drive onboarding processes, and deliver engaging product demos. The successful candidate will be responsible for building strong relationships with clients, guiding them through the onboarding process, and showcasing the full capabilities of our...

Job Description:At Apple, we're committed to delivering exceptional customer experiences. We're seeking a seasoned Customer Success Manager Lead to oversee our Customer Success team, ensuring our enterprise customers receive maximum value from our products and services.We're looking for a strategic leader with a passion for customer success to join our team....

Night Shift Operations Supervisor Job OverviewHarrison Scott Associates is pleased to offer an exceptional opportunity for an accomplished Night Shift Operations Supervisor to join our client's team. This vital role involves overseeing night shifts, ensuring seamless production, and driving excellence in a dynamic print environment.Key...