Customer Engagement Manager

4 days ago


Great Malvern, Worcestershire, United Kingdom Austin Group Careers Full time

Customer Engagement Manager - Join Our Team

Job Summary: We are seeking a talented Customer Engagement Manager to join our team. The successful candidate will be responsible for designing and implementing automated workflows and campaigns within the CRM system aligned with the customer lifecycle, and developing and executing automated marketing campaigns to drive customer growth through retention-focused campaigns.

Key Responsibilities:
  • Partner with marketing, creative, and IT teams to align strategies with business goals.
  • Train internal teams on CRM best practices and automation tools.

About Austin Group: We are a dynamic and innovative company that values collaboration, creativity, and continuous improvement. Our portfolio of brands include GAZMAN, Cable and Perri Cutten.

We offer a range of benefits, including free on-site parking, 50% clothing discount off all of our brands, and opportunities to attend fantastic events, annual conferences and award nights.



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