Hospitality Manager
5 days ago
About the Role
We are seeking a skilled and motivated Assistant Manager to join our team at The Plough and Harrow in Malvern. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.
Job Summary:
- To assist the General Manager in the day-to-day running of the pub, ensuring high standards of quality, service and cleanliness are maintained.
- To provide leadership and support to the bar and waiting teams, promoting a positive and productive work environment.
Responsibilities:
- Manage busy services and events, ensuring seamless execution and exceeding customer expectations.
- Decide on beer offerings, including taps, gins, and wines, to cater to diverse customer tastes.
- Contribute to the development of seasonal menus and specials.
- Maintain relationships with suppliers and negotiate prices for goods and services.
Your Benefits:
- A competitive salary up to £30,000 per year, plus tronc (tips paid into your bank).
- Paid overtime and great cash tips.
- Free meals on shift, choose from the menu.
- Discounts across B&P and group restaurants, including Wagamama.
- Nest pension scheme.
- Life assurance.
- Cycle to work scheme.
- £1,000 referral bonus for introducing new staff.
Your Wellbeing:
- 24-hour confidential legal and information helpline.
- Bespoke wellbeing support offering free counselling.
- Access to health checks and virtual GP appointments.
- Discounted gym membership.
- Social get-togethers and recognition platform.
Your Career Development:
- Internal and external development programs to support your progress.
- Earn while you learn - work-based apprenticeships with HIT.
- WSET level 2 and cellar management courses.
About You:
You will have experience as an assistant manager or assistant restaurant manager within the hospitality sector. You are passionate about delivering exceptional customer experiences and enjoy working in a dynamic environment.
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