IT Support Specialist
5 days ago
Job Title: IT Support Engineer
Job Type: Full-time
Location: Loughborough
Job Description:
We are seeking an experienced IT Support Engineer to join our team at Deerfoot IT Resources Limited. As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing exceptional technical support to our clients.
Key Responsibilities:
- Assist in the review and development of systems and processes to improve the quality and efficiency of support provided by the IT department and its systems.
- Maintain and troubleshoot AV equipment.
- Provide advice and practical training support for all users of equipment and new versions of hardware and software.
- Work alongside other teams (internal and external) to seek technical resolutions.
Requirements:
- Previous experience in a similar IT Support role, including experience in Windows, macOS, iOS, Android operating systems in a business environment.
- Active Directory and Microsoft 365 Admin.
- Administration of MDM platform.
- IAM, Single Sign On and MFA Technologies.
- ITSM Tools and Document Management Systems.
- Qualification in ITIL Foundation V4.
What We Offer:
A competitive salary of £27,500 and a generous benefits package.
About Us:
Deerfoot IT Resources Limited is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. We have over 25 years of experience as IT Recruitment Specialists and are committed to providing exceptional service to our clients and candidates.
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