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Technical Support Specialist
2 months ago
Position: Technical Support Specialist - Electro-mechanical
Company: Redline Group Ltd
An exciting opportunity has emerged for a Technical Support Specialist based in the UK, joining a prominent provider of precision machinery solutions.
As part of their ongoing expansion, this organization is in search of a committed Technical Support Specialist to elevate their customer assistance and service operations.
This role encompasses significant travel across the UK and internationally, providing essential support to clients and ensuring optimal functionality of machinery.
Key Responsibilities:
- Delivering on-site technical support and troubleshooting for electro-mechanical systems.
- Collaborating with clients to understand their needs and provide tailored solutions.
- Conducting training sessions for customers on equipment operation and maintenance.
- Documenting service reports and maintaining accurate records of customer interactions.
Qualifications:
- Proven experience in a technical support or field service role.
- Strong understanding of electro-mechanical systems.
- Excellent communication and interpersonal skills.
- Willingness to travel as required.
This position offers a unique chance to be part of a dynamic team dedicated to delivering high-quality service and support to clients.
