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IT Support Specialist
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Loughborough, Leicestershire, United Kingdom Client Server Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Client Server. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide day-to-day technical support to clients,...
IT Support Specialist
2 months ago
We are seeking an experienced IT Support Specialist to join our team at Client Server. As an IT Support Specialist, you will play a key role in providing technical support and assistance to our clients.
Key Responsibilities:
- Provide technical support and assistance to clients via phone, email, and on-site visits
- Install, configure, and troubleshoot Windows operating systems and applications
- Design and implement network infrastructure solutions, including switches, routers, and firewalls
- Collaborate with clients to identify and resolve technical issues
- Develop and maintain technical documentation and knowledge base
Requirements:
- 3+ years of experience in IT support and network infrastructure
- Strong knowledge of Microsoft Windows Server, Active Directory, DNS, Group Policy, and Microsoft Windows Desktop (Windows 10/11)
- Experience with networking protocols, firewalls, and virtualization using Hyper-V
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Client Server:
We are a leading provider of IT services and solutions, dedicated to delivering exceptional results to our clients. Our team is passionate about technology and committed to excellence in everything we do.