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Technical Support Specialist

2 months ago

Loughborough, Leicestershire, United Kingdom Redline Group Ltd Full time
Technical Support Specialist - Electro-mechanical


A remarkable opportunity has emerged for a Technical Support Specialist to join a prominent provider of precision machinery.

As part of their ongoing expansion, this organization is looking for a committed Technical Support Specialist to bolster their customer assistance and service functions.

This position entails significant travel across the UK and internationally, delivering installation, maintenance, and troubleshooting for their state-of-the-art machinery.

Reporting directly to the Service Manager, you will play a crucial role in ensuring customer satisfaction by maintaining optimal performance and reliability of their equipment.

When not engaged with clients, you will assist their production operations at their main facility.

Key Responsibilities for the Technical Support Specialist:

  • Execute installation, commissioning, troubleshooting, and maintenance of machinery at client locations across the UK and internationally (Europe, US, Canada, Middle East, etc.).
  • Conduct routine inspections and preventive maintenance to guarantee optimal performance and longevity of equipment.
  • Deliver training to clients on the operation and upkeep of machinery.
  • Essential Skills/Experience Required:
  • Degree or equivalent qualification in Engineering (Electrical, Mechanical, or related fields).
  • Demonstrated experience in electromechanical systems, ideally acquired through hands-on roles in manufacturing, maintenance, or service engineering.
  • Valid UK driving license with the capability to operate a hire van (age 25 or over for insurance purposes).