Disability Support Specialist

18 hours ago

Farnborough, Hampshire, United Kingdom Lyphe Clinic Full time
{"title":"Clinical Advisor","description":"Join Our Team at Lyphe Clinic

We are seeking a highly skilled Clinical Advisor to support our patients through their journey from initial enquiry to prescription receipt and beyond. As a key member of our team, you will work closely with patients, pharmacy teams, GP surgeries, and other stakeholders to ensure the best possible care.

Key Responsibilities:
  • Take incoming and outbound telephone calls and email tickets from various stakeholder groups, following up where necessary.
  • Maintain thorough and accurate records of all patient data and prescription information.
  • Ensure compliance with GDPR regulations and other Company policies.
  • Report errors and focus on delivering consistent quality.
  • Proficient in Microsoft Suite, including Word, Outlook, PowerPoint, and Excel.
Requirements:
  • Flexible, adaptable, and resilient with the ability to remain calm and confident in challenging situations.
  • Experience in a fast-paced environment or private healthcare setting is desirable.
What We Offer:
  • Full-time, permanent position.
  • Additional leave and enhanced maternity leave.
  • Health and wellbeing programme.
  • On-site parking and sick pay.

We are committed to providing a supportive and inclusive work environment that allows our team members to thrive. If you are passionate about delivering exceptional patient care and have the skills and experience to match, we encourage you to apply for this exciting opportunity."}

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