Arrears Prevention and Maximisation Officer

3 weeks ago


Leeds, Leeds, United Kingdom Sellick Partnership Careers Full time

About the Client

Our client is a leading housing association in Yorkshire, dedicated to providing high-quality, affordable homes to customers. They are committed to empowering customers to live well in their communities and are seeking an experienced Income Officer to join their team.

Job Description:

The successful candidate will play a key role in the collection of income and prevention of arrears escalation, providing excellent support to tenants. Key responsibilities include:

  • Income Collection: Collecting rent and other income from tenants, ensuring accurate records and timely payments.
  • Arrears Management: Managing arrears recovery, providing guidance to tenants, and negotiating payment plans.
  • Customer Support: Offering excellent support to tenants, assessing their financial situation, and advising on available benefits.
  • Collaboration: Building strong relationships with stakeholders to ensure effective communication and collaboration.

    Salary: The estimated salary for this role is £29,000 - £33,000 per annum, depending on experience.

    Benefits: Our client offers a range of benefits, including a generous holiday entitlement, flexible working options, and access to training and development opportunities.



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