Financial Management Specialist

4 days ago


Leeds, Leeds, United Kingdom Sellick Partnership Full time

**About the Role:**

The client, a housing association managing homes across Yorkshire, seeks an experienced Income Officer to join their Income and Specialist Housing Team. This role involves maximising income for the organisation while supporting customers to sustain their tenancies.

**Key Responsibilities:**

  1. Support the team in managing arrears recovery and income collection to ensure financial sustainability for the organisation.
  2. Work closely with tenants to assess their financial situation, providing pre-tenancy assessments and supporting early interventions to prevent arrears.
  3. Advise tenants on available benefits and support them in accessing welfare benefits to maximise their income and sustain their tenancy.
  4. Build strong relationships with internal teams, external partners, and other stakeholders to deliver effective solutions for tenants facing financial difficulties.
  5. Implement preventative measures to avoid arrears escalation, including negotiating repayment plans and offering tailored support.

**Requirements:**

  1. Demonstrable experience in a similar role, specifically in income and arrears collection and providing a customer-focused service.
  2. Strong knowledge of welfare benefits, income recovery strategies, and best practices in housing management.
  3. Excellent communication and interpersonal skills, with the ability to engage and support tenants in financial hardship.
  4. Proven ability to collaborate effectively with internal and external stakeholders to achieve shared goals.
  5. A genuine passion for providing high-quality service to tenants and helping them sustain their tenancies.

**Estimated Salary:** £25,000 - £30,000 per annum, dependent on experience. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.



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