Business Development Account Manager Lead

2 weeks ago


Central Inverclyde, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time
About the Role

We are seeking an experienced Business Development Account Manager to join our team in the UK. This role is a fantastic opportunity to build strong relationships with clients and drive business growth.

As a Business Development Account Manager, you will be responsible for understanding client needs, ensuring their satisfaction, and maximising business opportunities within existing accounts. You will also work with the team to identify and secure new business opportunities outside of our existing client-base.

The scope of work includes:

  • Turnkey plan, design, and build of Next Generation Access infrastructure
  • Civil network installation
  • Replacement and refurbishment of networks
  • Network cabling, jointing, and splicing
  • New service installations and repair
  • Specialist support and network auditing
  • Fixed infrastructure build

You will develop clear understanding of our client organisations, including their challenges, delivery, and operating models and key stakeholders. You will act as the central point of contact and smiling face of Fixed Telecom, establishing, cultivating, and orchestrating key client relationships.

Responsibilities
  • Develop in-depth understanding of our client offering
  • Identify new opportunities to enable the fulfilment of our 5-year business plan, ensuring activity is targeted by geography and workstream
  • Manage and take responsibility for the successful progression of specific bids as Bid Manager and where required, provide to any other nominated Bid Manager in the team
  • Develop and create bid materials, including client presentations
  • Work with the wider team Business Development and Account Management team to develop and maintain delivery case studies and client offering collateral; engage with the Marketing team where needed
  • Contribute your ideas to help shape our future client offering, providing market insight on services required
  • Attend client and industry events and conferences to represent our Fixed Telecom business
Requirements
  • A working knowledge of the Telecoms sector (preferable but not essential)
  • Strong communication skills, with the ability to be articulate
  • Strong emotional intelligence to enable rapport building and the ability to recognise the perception of others
  • Good levels of English and math's to aid understanding of client scopes and development of bids
  • A passion for business development and customer service
  • A valid driving license


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