Asset Servicing Specialist

3 weeks ago


Bury St, Suffolk, United Kingdom Michael Page (UK) Full time
About the Role

We are seeking a highly skilled Asset Servicing Analyst to join our team at Michael Page (UK). As an Asset Servicing Analyst, you will be responsible for providing primary support to staff and 3rd party specialist partners, ensuring incidents are correctly logged, communicated, and managed through to conclusion.

Key Responsibilities
  1. Provide primary point of contact between staff and the ICT Services team and 3rd party specialist partners.
  2. Carry out support in the following areas of technology: Azure, M365, MDM, Desktop PCs, laptops, phones, tablets, software, applications, security, reporting.
  3. Ensure incidents raised are correctly logged, communicated and managed through to conclusion using the organization's helpdesk software.
  4. Provide solutions to staff when working with existing software like M365, Teams, and others.
  5. Work within ITSM (incidents, events, problems, changes, assets, etc.), using the ITIL framework.
  6. Escalate unresolved incidents to relevant ICT support teams or external suppliers when necessary.
  7. Contribute to the development of documented solutions and maintenance for the user base.
  8. Conduct IT Training for Staff on how to use systems or equipment.
  9. Manage Continuous Service Improvement, Risk register, and keep documentation up to date.
Requirements
  1. Customer Service mindset.
  2. Key knowledge of Azure and M365 both in support, security, and enhancements.
  3. Good knowledge of Windows 11, Server (Cloud and on-prem), MS Office suite of products, as well as general Internet browsers.
  4. Experience of network connectivity, WIFI connections, and security (device and environment).
  5. Experience with building, configuring, and troubleshooting builds, MDM, Laptops/PC, Mobile phones, tablets, and printers.
  6. Experience in providing both onsite and remote support.
What We Offer
  1. Competitive salary.
  2. Hybrid Working.
  3. Fantastic benefits package.
  4. 5% performance-based bonus.


  • Bury St, Suffolk, United Kingdom Michael Page (UK) Full time

    About the RoleWe are seeking an experienced Asset Servicing Analyst to join our team at Michael Page (UK). As an Asset Servicing Analyst, you will be responsible for providing primary support to staff and 3rd party specialist partners, ensuring incidents are correctly logged, communicated, and managed through to conclusion.Key ResponsibilitiesProvide primary...


  • Bury St, Suffolk, United Kingdom Michael Page (UK) Full time

    About the RoleWe are seeking an experienced Asset Servicing Analyst to join our team at Michael Page (UK). As an Asset Servicing Analyst, you will be responsible for providing primary support to staff and 3rd party specialist partners, ensuring incidents are correctly logged, communicated, and managed through to conclusion.Key ResponsibilitiesProvide primary...


  • Bury St, Suffolk, United Kingdom Michael Page (UK) Full time

    Job SummaryWe are seeking a highly skilled Asset Servicing Analyst to join our team. As a key member of our ICT Services team, you will provide primary support for staff and 3rd party specialist partners, ensuring seamless communication and incident management.Key ResponsibilitiesProvide technical support for Azure, M365, MDM, Desktop PCs, laptops, phones,...


  • Bury St, Suffolk, United Kingdom UK Power Networks Full time

    Job Title: Asset Integrity SpecialistWe are seeking an experienced Asset Integrity Specialist to join our team at UK Power Networks. As an Asset Integrity Specialist, you will play a critical role in ensuring the safe and efficient operation of our electrical distribution systems.Key Responsibilities:Deliver construction and maintenance programs for our...


  • Bury St, Suffolk, United Kingdom Michael Page (UK) Full time

    Opportunity to apply knowledge of IT and develop skillsetAbout Our ClientA Japanese Holdings company that produces food products based in London.Job DescriptionProvide primary point of contact between staff and the ICT Services team and 3rd party specialist partners.Carry out support in the following areas of technology: Azure, M365, MDM, Desktop PCs,...


  • Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000

    Service Delivery Analyst OpportunityWe are seeking a skilled Service Delivery Analyst to join our UK-based IT Infrastructure and Operations team. As a key member of the team, you will provide 1st/2nd line support to employees, dealing with IT equipment and services such as mobile devices, printers, PCs, servers, networks, and telephony.Key...


  • Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000

    Service Delivery Analyst OpportunityWe are seeking a skilled Service Delivery Analyst to join our UK-based IT Infrastructure and Operations team. As a key member of the team, you will provide 1st/2nd line support to employees, dealing with IT equipment and services such as mobile devices, printers, PCs, servers, networks, and telephony.Key...


  • Bury St, Suffolk, United Kingdom Briggs Equipment Ltd Full time

    Job OverviewThe Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.We are seeking a skilled Field Service Engineer to join our team in Bury St Edmunds, Suffolk.The successful candidate will be responsible for attending customer locations to provide technical support and maintenance...


  • Bury St, Suffolk, United Kingdom UK Power Networks Full time

    Job Title: Asset Integrity EngineerAt UK Power Networks, we are seeking a highly skilled Asset Integrity Engineer to join our team. As a key member of our Projects East team, you will play a critical role in ensuring the safety and operational excellence of our 33kV SAP operations and 11kV tasks.Job Purpose:The Asset Integrity Engineer will be responsible...


  • Bury St, Suffolk, United Kingdom https:www.forcesfamiliesjobs.co.uksitemap Full time

    Job SummaryWe are seeking an experienced Operational Engineer - SAP to join our team at UK Power Networks Services. As a key member of our Projects East team, you will play a critical role in ensuring the safe and efficient operation of our 33kV SAP networks.Key ResponsibilitiesManage the construction and maintenance of substations and cabling on designated...


  • Bury St, Suffolk, United Kingdom Michael Page International Full time

    Job Title: 2nd Line Service AnalystJoin our team as a 2nd Line Service Analyst and play a key role in supporting the business's internal and external IT requirements.About the RoleWe are seeking a highly skilled and experienced IT professional to join our UK-based IT infrastructure, security, and operations team. As a 2nd Line Service Analyst, you will be...


  • Bury St, Suffolk, United Kingdom Michael Page International Full time

    Job Title: 2nd Line Service AnalystJoin our team as a 2nd Line Service Analyst and play a key role in supporting the business's internal and external IT requirements.About the RoleWe are seeking a highly skilled and experienced IT professional to join our UK-based IT infrastructure, security, and operations team. As a 2nd Line Service Analyst, you will be...

  • Financial Director

    1 week ago


    Bury St, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role as Financial Controller at Hays Specialist Recruitment Limited presents an exciting opportunity to join a thriving organisation experiencing growth at their head office.As a key member of the finance team, you will be responsible for managing a small, dedicated accounting team and overseeing the daily accounting requirements for the...


  • Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000

    Job Title: IT Service Delivery SpecialistWe are seeking a skilled IT Service Delivery Specialist to join our team at Xpertise Recruitment. As a key member of our IT Infrastructure and Operations team, you will be responsible for providing 1st/2nd line support to our clients.Key Responsibilities: Provide day-to-day and project support to employees, dealing...


  • Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time

    Job Role: Service Delivery SpecialistLocation: Hybrid workingSalary: £30,000 – 35,000 + benefitsXpertise Recruitment is seeking a skilled Service Delivery Specialist to join a global food and manufacturing company's UK-based IT Infrastructure and Operations team.As a Service Delivery Specialist, you will provide 1st/2nd line support, working with...


  • Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000

    Job Title: IT Service Delivery SpecialistAbout the Role: We are seeking an experienced IT Service Delivery Specialist to join our team at Xpertise Recruitment.As a Service Delivery Specialist, you will be responsible for providing 1st and 2nd line support to our clients, ensuring that their IT needs are met efficiently and effectively.Key Responsibilities:*...


  • Bury St, Suffolk, United Kingdom Briggs Equipment Ltd Full time

    The Opportunity: Field Service Engineer Contract Type: Permanent Location: Bury St Edmunds, Suffolk The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. We're looking for a skilled Field Service Engineer to join our team. The Impact You Will Have: Attend customer locations to provide...


  • Bury St, Suffolk, United Kingdom Briggs Equipment Ltd Full time

    The Opportunity: Field Service Engineer Contract Type: Permanent Location: Bury St Edmunds, Suffolk The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. We're looking for a skilled Field Service Engineer to join our team. The Impact You Will Have: Attend customer locations to provide...


  • Bury St, Suffolk, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time

    Financial Services Specialist Recruiters at TEMPLEGATE RECRUITMENT LIMITEDCompetitive Salary & Benefits£25,000 to £35,000 (Depending on Qualifications and Experience)What We OfferLife CoverIncome ProtectionCycle to Work SchemeHybrid WorkingElectric Vehicle SchemeFree Parking, Free Drinks, Free FruitProgression OpportunitiesAbout the RoleAs a Financial...


  • Bury St, Suffolk, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time

    Financial Services Specialist Recruiters at TEMPLEGATE RECRUITMENT LIMITEDCompetitive Salary & Benefits£25,000 to £35,000 (Depending on Qualifications and Experience)What We OfferLife CoverIncome ProtectionCycle to Work SchemeHybrid WorkingElectric Vehicle SchemeFree Parking, Free Drinks, Free FruitProgression OpportunitiesAbout the RoleAs a Financial...