IT Service Delivery Specialist

1 week ago

Bury St, Suffolk, United Kingdom Xpertise Recruitment Full time £30,000 - £35,000
Job Title: IT Service Delivery Specialist

About the Role: We are seeking an experienced IT Service Delivery Specialist to join our team at Xpertise Recruitment.

As a Service Delivery Specialist, you will be responsible for providing 1st and 2nd line support to our clients, ensuring that their IT needs are met efficiently and effectively.

Key Responsibilities:

* Provide day-to-day support to clients, including troubleshooting and resolving IT issues
* Collaborate with the ICT Services team to ensure seamless delivery of IT services
* Work with outsourced vendors to resolve issues and coordinate IT problems
* Support the department with other IT-related issues

Requirements:

* Relevant experience in a 1st/2nd line support role
* Microsoft Office and Windows desktop environment experience
* Experience with network connectivity, WIFI connections, and tethering computers to phones
* Familiarity with BYOD, phones, and tablets in a corporate environment
* Experience with building, configuring, and troubleshooting laptops/PCs, mobile phones, printers, and tablets

What We Offer:

* Competitive salary and benefits package
* Opportunity to work with a global food and manufacturing company
* Collaborative and dynamic work environment

If you are a motivated and experienced IT professional looking for a new challenge, please get in touch with us to learn more about this opportunity.

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