Interim Head of Leasehold Operations

3 weeks ago


City of Westminster, Greater London, United Kingdom Carrington West Full time
About the Job

As Interim Head of Leasehold Operations, you will be responsible for overseeing the efficient operations of the Leasehold and Income Service, ensuring excellent customer service, and compliance with all relevant legislation and standards.

You will lead rent and service charge setting processes, ensuring thorough Member sign-off and active resident engagement.

You will actively seek and implement customer feedback to drive service improvements, ensuring a focus on equality, diversity, and inclusivity in all aspects of the role.

The ideal candidate will have extensive experience managing Local Authority Leasehold and Income Services, including expertise in rent and service charge processes.

Estimated salary: £65,000 - £90,000 per annum.



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