Strategic Leasehold and Income Services Director
3 weeks ago
We are seeking a highly skilled Interim Head of Leasehold and Income Services to lead a high-performing team dedicated to delivering exceptional services for residents. This strategic role involves working closely with senior leadership to ensure compliance with social housing legislation and regulation, while driving improvements in rent and service charge processes and delivering a customer-centric approach.
The Role- Oversee the Leasehold and Income Service, ensuring efficient operations, excellent customer service, and compliance with all relevant legislation and standards.
- Lead rent and service charge setting processes, ensuring thorough Member sign-off and active resident engagement.
- Actively seek and implement customer feedback to drive service improvements, ensuring a focus on equality, diversity, and inclusivity in all aspects of the role.
- Ensure services meet social housing legislation, regulation, and consumer standards, identifying opportunities for service innovation and optimization.
Estimated Salary: £60,000 - £80,000 per annum
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Leasehold and Income Services Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeHatched Recruitment Group is seeking an experienced Interim Head of Leasehold and Income Services to lead the Leasehold and Income Service in delivering efficient, customer-focused outcomes. With a salary range of £70,000 - £90,000 per annum, depending on experience, this role offers a competitive compensation package for an exceptional candidate.Key...
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Leasehold and Income Services Lead
4 weeks ago
City of Westminster, Greater London, United Kingdom Remedy Social Work Full timeAbout the RoleThe successful candidate will oversee Leasehold and Income Service delivery for efficient customer-focused outcomes. This includes leading rent and service charge setting processes, managing relationships with elected Members, senior managers, and external stakeholders, and driving improvements in service delivery.Key Responsibilities:Lead and...
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Strategic Leasehold Services Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the RoleThe Carrington West team seeks an experienced professional to lead our Leasehold and Income Service. As a strategic leader, you will oversee efficient operations, deliver exceptional customer service, and ensure compliance with social housing legislation and regulation.Main Responsibilities:Lead rent and service charge setting processes,...
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Director of Property and Income Services
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout Us: Carrington West is a leading provider of interim management solutions. We are currently seeking a Director of Property and Income Services to join our team in Victoria, London.**Job Description:** The successful candidate will be responsible for leading our Leasehold and Income Service, driving improvements in rent and service charge processes, and...
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Leasehold Service Director
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Title: Interim Head of Leasehold and Income ServicesAbout the Role:Hatched Recruitment Group is seeking an experienced professional to lead the Leasehold and Income Service. This hybrid role requires regular on-site attendance and involves managing relationships with elected Members, senior managers, and external stakeholders.Key Responsibilities:Oversee...
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Leasehold and Income Operations Lead
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeWe are seeking a highly skilled professional to lead our Leasehold and Income Services team at Carrington West. As Interim Head of Leasehold and Income Services, you will be responsible for driving improvements in rent and service charge processes, ensuring compliance with social housing legislation, and promoting a customer-centric approach. This hybrid...
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Director of Leasehold Services
4 weeks ago
City of Westminster, Greater London, United Kingdom Remedy Social Work Full timeRemedy Social Work is seeking an experienced professional to lead its Leasehold and Income Services. This hybrid role requires regular on-site attendance and involves overseeing the efficient delivery of services to residents.Key Responsibilities:Lead rent and service charge setting processes, ensuring transparent and customer-focused outcomes.Manage...
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Service Delivery Director
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeWe are working with Carrington West to find an exceptional interim Service Delivery Director for their Leasehold and Income Services team. This strategic role involves leading a high-performing team dedicated to delivering excellent services for residents, while driving improvements in rent and service charge processes.The RoleOversee the Leasehold and...
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Head of Leasehold Operations Manager
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeWe are looking for an experienced Interim Head of Leasehold and Income Services to join our team at Hatched Recruitment Group. As the Leasehold and Income Service Lead, you will be responsible for overseeing the service to deliver efficient, customer-focused outcomes. This role comes with a salary range of £70,000 - £90,000 per annum, depending on...
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Senior Manager Leasehold Operations
1 month ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the PositionWe are seeking an experienced professional to fill the role of Interim Head of Leasehold and Income Services at a forward-thinking housing organisation in London.The ideal candidate will have extensive experience in managing Local Authority Leasehold and Income Services, with a strong understanding of social housing legislation, consumer...
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Senior Leasehold Services Manager
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeExciting Opportunity for a Senior LeaderHatched Recruitment Group is seeking an experienced Senior Leasehold Services Manager to lead the Leasehold and Income Service. This role requires strong leadership and stakeholder management skills, with the ability to influence and engage effectively through excellent written and verbal communication.The successful...
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Leasehold Operations Manager
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout Carrington WestCarrington West is a forward-thinking housing organisation that values exceptional services for residents. We are looking for a highly skilled professional to lead our Leasehold and Income Services team as Leasehold Operations Manager - Hybrid Role.This strategic role involves working closely with senior leadership to ensure compliance...
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Service Delivery Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Remedy Social Work Full timeJob OverviewWe are seeking an experienced professional to lead our Leasehold and Income Services at Westminster City Council. As Service Delivery Director, you will be responsible for ensuring this service operates efficiently and effectively while delivering exceptional customer experience.
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Head of Service Delivery for Leasehold
4 weeks ago
City of Westminster, Greater London, United Kingdom Remedy Social Work Full timeThe successful candidate will be responsible for leading the Leasehold and Income Service at Westminster City Council. This role involves building relationships with various stakeholders and driving improvements in service delivery.Job Description:Manage the day-to-day operations of the Leasehold and Income Service, ensuring efficient and effective delivery...
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Client Services Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeWe are working with Carrington West to find a highly skilled Interim Head of Leasehold and Income Services to lead a high-performing team dedicated to delivering exceptional services for residents. This strategic role involves working closely with senior leadership to ensure compliance with social housing legislation and regulation, while driving...
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Service Delivery Director
4 weeks ago
City of Westminster, Greater London, United Kingdom Remedy Social Work Full timeJob DescriptionWelcome to this exciting opportunity to lead the Leasehold and Income Service at Westminster City Council. As a seasoned professional, you will be responsible for overseeing the efficient delivery of customer-focused outcomes. This role requires strong leadership and stakeholder management skills, with the ability to influence and engage...
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Interim Head of Leasehold Operations
4 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeAbout the JobAs Interim Head of Leasehold Operations, you will be responsible for overseeing the efficient operations of the Leasehold and Income Service, ensuring excellent customer service, and compliance with all relevant legislation and standards.You will lead rent and service charge setting processes, ensuring thorough Member sign-off and active...
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Director of Leasehold Operations
3 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeLead a high-performing service for residentsThe role requires efficient and effective operation, providing exceptional customer service.About the Position:Develop and implement strategies to drive resident satisfaction.Collaborate with senior managers to achieve business objectives.Key Responsibilities:Oversee the Leasehold and Income Service, focusing on...
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Interim Head of Leasehold Operations
3 weeks ago
City of Westminster, Greater London, United Kingdom Carrington West Full timeCarrington West is working with a forward-thinking housing organisation to find an experienced Interim Head of Leasehold and Income Services. The successful candidate will be responsible for leading a high-performing team to deliver exceptional services for residents.The Ideal CandidateExtensive experience managing Local Authority Leasehold and Income...
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Interim Housing Services Lead
4 weeks ago
City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full timeHatched Recruitment Group is seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. With a salary range of £70,000 - £90,000 per annum, depending on experience, this role offers a competitive compensation package for an exceptional candidate.About the Role:This is a hybrid role,...