Collections Advisor

4 weeks ago


Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time
About the Opportunity

We are seeking a skilled Collections Advisor to join our team at Frasers Group Financial Services. As a Collections Advisor, you will play a crucial role in reviewing accounts and contacting customers who have missed payments to discuss available financial options.

Key Responsibilities:

  • Review accounts and identify customers who require contact
  • Communicate with customers to understand their financial situation and offer support to minimize arrears
  • Work within company guidelines to maintain high standards and provide the best possible outcome for customers

Requirements:

  • Experience in a financial services or customer service environment (desirable)
  • Ability to work in a fast-paced, target-driven environment
  • Excellent communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • High attention to detail and ability to work accurately

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career progression and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a cover letter, to our recruitment team.


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