Collections Specialist

4 weeks ago


Clayton le Moors, Lancashire, United Kingdom Frasers Group Full time

About the Role

We are seeking a skilled Collections Advisor to join our team at Frasers Group Financial Services. As a Collections Advisor, you will play a crucial role in reviewing accounts and contacting customers who have missed payments to discuss available financial options.

Key Responsibilities

  • Review customer accounts and identify opportunities for financial assistance
  • Communicate with customers to understand their financial situation and provide support to minimize arrears
  • Work within company guidelines to maintain high standards and provide excellent customer service

What We Offer

As a Collections Advisor at Frasers Group Financial Services, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Requirements

  • Experience in a financial services or customer service environment (desirable)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced target-driven environment
  • High attention to detail and ability to remain calm under pressure

What's Next?

Our Recruitment Team will review all applications and contact shortlisted candidates to arrange an interview. We look forward to hearing from you



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