Graduate Customer Success Manager

1 week ago

London, Greater London, United Kingdom 1PGR Services Ltd Full time

Job Title: Graduate Customer Success Manager

Company: 1PGR Services Ltd

Job Type: Full-time, Permanent

Location: Central London / Hybrid

Salary & Benefits: £30,000 to £32,000 + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working)

Job Summary:

We are seeking a highly motivated and organized Graduate Customer Success Manager to join our team at 1PGR Services Ltd. As a Graduate Customer Success Manager, you will work closely with internal teams to deliver successful live customer projects from planning stages to final review.

Main Responsibilities:

  • Work with internal teams to deliver successful live customer projects from planning stages to final review
  • Act as a product expert for customers
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Provide exceptional customer service and support to ensure customer satisfaction

About the Company:

1PGR Services Ltd is a multi-award-winning technology firm that utilizes AI to enable clients to execute their work more efficiently. Our SaaS products are designed to provide clients with greater insight at unmatched speeds, utilizing ground-breaking machine learning and pattern recognition techniques developed at the University of Cambridge.

What We Offer:

We offer a competitive salary and benefits package, including healthcare, laptop, bonus days off, and hybrid working. If you are a motivated and organized individual with a passion for customer success, we encourage you to apply for this exciting opportunity.

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