Customer Success Graduate

7 days ago

London, Greater London, United Kingdom Acre Software Full time

About Acre Software

Acre Software is a pioneering fintech company that is revolutionizing the mortgage market with its cutting-edge technology platform. Our mission is to provide a seamless and efficient home buying experience for our customers, and we're looking for talented individuals to join our team.

The Role

We're seeking a highly motivated and detail-oriented Graduate to join our Customer Success team. As a Graduate, you will play a key role in ensuring that our customers are able to use our platform effectively and efficiently. Your primary responsibilities will include:

  • Providing exceptional customer support and troubleshooting services to our customers
  • Training customers on how to use our technology platform
  • Collaborating with cross-functional teams to identify and resolve customer issues
  • Staying up-to-date with industry trends and best practices in fintech and mortgage technology

What You'll Need

To be successful in this role, you'll need to have:

  • A strong passion for fintech and mortgage technology
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • High level of attention to detail and organizational skills

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team is passionate about making a difference in the mortgage market, and we're looking for like-minded individuals to join us on this journey.

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