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Customer Success Project Manager

2 months ago


London, Greater London, United Kingdom 1PGR Services Ltd Full time

Customer Success Graduate Manager

About the Role:

We are seeking a highly motivated and organized Graduate Customer Success Manager to join our team at 1PGR Services Ltd. As a Graduate Customer Success Manager, you will be responsible for working with internal teams to deliver successful live customer projects from planning stages to final review.

Main Responsibilities:

  • Collaborate with product support teams to ensure seamless customer experiences
  • Act as a product expert for customers, providing guidance and support to ensure successful project outcomes
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Work closely with internal teams to identify and address customer pain points and areas for improvement

About the Company:

Our company is a multi-award-winning tech firm that utilizes AI to help clients execute their work more efficiently. Our SaaS products are used in over 60 countries, and our platform offers clients greater insight at unmatched speeds. We are committed to delivering exceptional customer experiences and are seeking a talented Graduate Customer Success Manager to join our team.

What We Offer:

We offer a competitive salary of £30,000 to £32,000, plus benefits, including healthcare, a laptop, bonus days off, and hybrid working. If you are a motivated and organized individual with a passion for customer success, we encourage you to apply for this exciting opportunity.