Hotel Operations Manager
3 days ago
We are seeking a seasoned hotel professional to lead our Premier Inn team in Kilmarnock. As a Hotel Manager, you will be responsible for driving guest satisfaction, ensuring exceptional service, and maintaining high standards of quality.
Key Responsibilities- Lead and motivate the Front of House and Housekeeping teams to deliver outstanding service and meet brand standards.
- Collaborate with the team to manage daily hotel operations, including the bar and kitchen, to maintain our position as the UK's number one hotel chain.
- Identify opportunities for improvement and drive initiatives to enhance the guest experience.
- Proven management experience in the hospitality industry, with a track record of success in leading teams.
- Strong leadership skills, with a passion for customer service and a warm approach to people.
- Excellent communication and team management skills, with the ability to engender trust and win support at all levels.
- Award-winning induction and training program.
- Performance-related company bonus scheme and pension scheme.
- Whitbread Privilege Card offering discounts on food and accommodation.
- 33 days annual leave, including bank holidays.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
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