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Executive Director of Operations

1 month ago

London Area, United Kingdom 4Leisure Recruitment Ltd Full time

Job Title: Executive Director of Operations

Job Summary: We are seeking a highly motivated and experienced Executive Director of Operations to oversee the daily operations of our boutique health and wellness studio in Central London.

Key Responsibilities:

  • Recruit, coach and manage a team of dedicated professionals.
  • Develop and manage the club's budget in collaboration with the Support Team.
  • Monitor and report on financial performance, including attendance, revenue, stock, payroll, and cost controls.
  • Collaborate on local outreach and partnership plans.
  • Create and implement a monthly local marketing calendar.
  • Follow company-directed sales processes and systems.
  • Conduct regular health and safety audits, train staff on procedures, and maintain records of incidents.
  • Develop and manage staff schedules, approve time-off requests, manage overtime, and address attendance issues.
  • Plan and execute customer retention, referral, and B2B strategies.
  • Propose ideas to improve studio attendance and occupancy rates.

About Us: Our company, 4Leisure Recruitment Ltd, is a leading recruitment agency specializing in the health, fitness, and wellness industry. We are committed to providing exceptional service and support to our clients and candidates.

Requirements: To be successful in this role, you will need to have proven leadership experience and a track record of delivering targets and maintaining the highest standards. You will also need to have a natural flair for sales and be competitive to reach occupancy and secondary spend targets.

What We Offer: We offer a competitive salary, generous bonus, and benefits package, as well as opportunities for career progression and professional development.