Debt Reduction Coordinator

6 days ago

Coventry, Coventry, United Kingdom Funko Full time

About the Role

The purpose of this position, through active account management, is to limit the company's exposure to bad debt. This role holder will work within a team of financial professionals to meet monthly financial targets and reduce debtor days. Reporting into (and receiving daily support from) the Financial Risk Management Team and Accounts Receivable Manager, you will have full end-to-end ownership on a mixed currency ledger and include key accounts. Building excellent relationships with both your internal and external customers is paramount in the success of this role.

Key Responsibilities

  • Daily allocation of payments in a timely manner.
  • Reconciling the EMEA ledger.
  • Allocating credits where applicable.
  • Dealing with daily queries, copying invoices and proof of delivery documents.
  • Managing the release of orders to balance financial risk versus supporting business growth.
  • Ensuring invoices are uploaded in a timely manner to assist with cash flow.
  • Reconciling chargebacks and forwarding all necessary credits for approval.
  • Liaising with departments internally.
  • Weekly statements to customers.
  • Reducing bad debt on the ledger.
  • Uploading EDI (where applicable).
  • Ensuring timely payments from customers.
  • Daily contact via email, portal, and telephone with customers.
  • Following internal processes and controls (SOX Compliance).
  • Chasing overdue debt.
  • Updating systems and shared spreadsheets.
  • Taking payments over the phone from customers.
  • Able to work unsupervised.

About You

We are looking for an experienced Credit Controller who has a proven track record of working in a similar role, ideally within the FMCG industry. Experience with the Amazon Central Supplier system is an advantage. You will have excellent IT skills, including intermediate Excel, and experience of an EMEA ledger. EDI experience is also desirable. You will be able to work towards targets, be open to change and new ways of working, and have excellent customer service skills. You will be able to take prompt actions to deliver results and support the team when required. You will be ambitious, driven, and focused with a can-do attitude. You will have excellent verbal and written communication skills, the ability to listen and interpret information, but also challenge the status quo. You will have a highly organized and proactive approach to work, be able to prioritize workload and respond to multiple deadlines and tasks, and be able to assess information, quality orientation, speed, and accuracy.

About Funko

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. We offer a creative work environment with people who love pop culture just as much as you do. We are a company that values our employees and offers opportunities for growth and development. We are looking for someone who is passionate about their work and is committed to delivering results.

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