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Enforcement Officer

2 months ago

Coventry, Coventry, United Kingdom Coventry City Council Full time
About the Role

We are seeking a highly motivated and organized Enforcement Officer to join our team at Coventry City Council. As a key member of our Revenue Collection team, you will play a crucial role in ensuring the council collects revenue from corporate and residential properties.

Key Responsibilities
  • Respond to customer inquiries and provide advice and guidance on revenue collection and debt recovery.
  • Work with customers to resolve debt issues and negotiate payment plans.
  • Collaborate with internal teams to ensure effective communication and coordination.
  • Attend court hearings and represent the council in debt recovery cases.
  • Meet and exceed revenue collection targets and deadlines.
Requirements
  • Excellent customer service and communication skills.
  • Ability to work under pressure and manage multiple priorities.
  • Strong organizational and time management skills.
  • Experience in debt recovery or a related field.
  • Ability to work independently and as part of a team.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.