Global Asset Servicing Transformation Program Manager

5 days ago


Bournemouth, Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full time
About the Role

We are seeking a highly skilled Market Asset Servicing Transformation Program Manager to join our team at JP Morgan Chase Bank, National Association. As a key member of our Operations team, you will be responsible for driving business transformation and program delivery for our global Asset Servicing teams.

Key Responsibilities
  • Business Analysis and Process Mapping: Partner with key business and technology representatives to drive business requirements definition and communicate design solutions across multiple stakeholders.
  • Program Management: Prepare business requirements documentation, work closely with technology partners to support testing and implementation of solutions, and collaborate with vendors to oversee and agree delivery in line with requirements.
  • Change Management: Assist Operations Leads in ensuring readiness for go-live of change and drive growth by refining technology-driven customer and client experiences.
Requirements
  • Program Management Experience: Prior experience of front-to-back, full lifecycle project & program management, with the ability to organize, prioritize and manage multiple streams of work at any given time.
  • Communication and Influencing Skills: Excellent communication, presentation (both oral and written) & influencing skills, with the ability to leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders and Technology.
  • Business Acumen: Minimum degree educated (or equivalent experience) with investment banking knowledge and a strong understanding of corporate actions and operations processes.
  • Leadership and Teamwork: Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required, with a self-starter attitude and ability to lead, work in a team or independently.
About Us

JP Morgan Chase Bank, National Association is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.



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