Senior Software Support Specialist
2 weeks ago
About the Role
We are seeking a Senior Software Support Specialist to join our team in Belfast. The ideal candidate will have a minimum of 2 years experience in a technical support role and knowledge of databases, server management, and AWS.
Key Responsibilities
- Provide technical support on our products via phone, email, or in-person.
- Work closely with the software development team to deliver bespoke development projects.
- Maintain and configure interfaces.
- Support the quality assurance function on all company products.
Requirements
- Minimum of 2 years experience in a technical support role.
- Knowledge of Databases.
- Experience with working on servers.
- Experience with AWS.
- Team leader role experience.
- Ticketing system experience.
- Software organisation experience.
Benefits
This role offers a competitive salary, opportunities for professional growth, and a chance to work with a leading software organisation in Belfast.
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