Technical Support Leadership Role

4 days ago


Downpatrick, United Kingdom REED Specialist Recruitment Full time
Awards-winning recruitment agency REED Specialist Recruitment is proud to partner with a reputable software organisation based in Belfast We are excited to offer a challenging yet rewarding role for a skilled Technical Support Leadership Role professional.
Job Title: Technical Support Leadership Role
Location: Belfast/Hybrid
Salary: £28,000 - £32,000 dependent on experience.

This unique opportunity allows you to take charge of a dynamic support team and drive business growth through exceptional customer service. As a respected leader in the industry, you will be responsible for developing strategies that promote efficiency, productivity, and customer satisfaction. With your expertise, you will oversee the daily operations of the support team, providing guidance and mentorship to enhance individual performance and teamwork. By leveraging your analytical skills and technical acumen, you will help identify areas for improvement and implement sustainable solutions.

The successful candidate will have at least 2 years' experience in a technical support role, preferably in a software organisation, with knowledge of database management, server administration, and cloud infrastructure. Excellent communication and interpersonal skills are essential for effective collaboration with cross-functional teams. Additionally, your ability to prioritise tasks, manage time efficiently, and maintain accurate records will contribute significantly to the success of this role. Apply today to become part of a highly esteemed software organisation that values its employees and strives for excellence in all aspects.


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