IT Support Professional

3 weeks ago


Downpatrick, United Kingdom REED Specialist Recruitment Full time
Technical Support Team Lead Opportunity
REED Specialist Recruitment is partnering with a software organisation to find a Technical Support Team Lead. This is an exciting opportunity for a dedicated individual to join and lead the support team. The role involves handling customer support calls, resolving standard application issues, and conducting technical analysis of non-standard support issues. The successful candidate will be responsible for overseeing the daily running of the support team and escalating complex issues to the software development team. They will also assist with the delivery of bespoke development projects under the guidance of the operations team. The estimated salary for this role is £30,000-£35,000 depending on experience.

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