IT Support Services Manager

1 week ago


Downpatrick, United Kingdom REED Specialist Recruitment Full time

We are seeking a highly motivated IT Support Services Manager to lead our support team in Belfast. The ideal candidate will have a minimum of 2 years experience in a technical support role and a strong understanding of databases, server management, and AWS.

  • Lead the support team and oversee the daily running of the team.
  • Provide technical support on our products via phone, email, or in-person.
  • Work closely with the software development team to deliver bespoke development projects.
  • Maintain and configure interfaces.

  • Minimum of 2 years experience in a technical support role.
  • Knowledge of Databases.
  • Experience with working on servers.
  • Experience with AWS.
  • Team leader role experience.
  • Ticketing system experience.
  • Software organisation experience.

The salary for this position is estimated to be around £32,000 based on location and industry standards.


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