Software Support Team Lead
16 hours ago
REED Specialist Recruitment is partnering with a software organisation to find a Technical Support Team Lead. The role involves handling customer support calls, resolving standard application issues, and conducting thorough technical analysis of non-standard support issues. The successful candidate will be responsible for overseeing the daily running of the support team and escalating complex issues to the software development team. They will also assist with the delivery of bespoke development projects under the guidance of the operations team.
**Responsibilities:**
- Handling customer support calls
- Resolving standard application issues
- Conducting technical analysis of non-standard support issues
- Oversight of the support team
- Escalation of complex issues
Requirements:
The ideal candidate will have a minimum of 2 years' experience in a technical support role, knowledge of databases, and experience working on servers. They should also have experience with AWS, a ticketing system, and a software organisation. Additionally, they will need to demonstrate excellent communication and leadership skills. The estimated salary for this role is £30,000-£35,000 depending on experience.
-
Software Support Team Lead
4 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeREED Specialist Recruitment is delighted to partner with a Software Organisation in Belfast/Hybrid. This Permanent Job offers a Full-time position with a competitive salary range of £27,000 to £35,000 depending on experience. As a Technical Support Team Lead, you will be responsible for handling customer support calls and providing quality service to our...
-
Software Support Team Lead
3 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeJob Summary:We are seeking a skilled Technical Support Team Lead to join our Software Organisation in Belfast/Hybrid. As a key member of our support team, you will provide technical guidance and support to our customers, ensuring seamless resolution of application issues.The successful candidate will have a minimum of 2 years' experience in a technical...
-
IT Support Team Lead
4 weeks ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeTechnical Support Team Lead Opportunity:We are seeking a talented individual to fill the role of Technical Support Team Lead at a reputable Software Organisation in Belfast. This is an excellent chance to develop your skills in a dynamic environment and take on new challenges. In this position, you will be responsible for providing technical support to...
-
IT Support Team Lead Position
6 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeJoin our growing software organisation in Belfast!Job Title: IT Support Team Lead PositionLocation: Hybrid (Belfast)Salary: £32,000 - £38,000 per annum depending on experience.We're seeking an exceptional Technical Support Team Lead to join our dynamic team in Belfast. As a valued member of our organisation, you'll be responsible for delivering...
-
Software Technical Support Manager
6 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeREED Specialist RecruitmentJob Title: Software Technical Support ManagerLocation: Belfast/HybridSalary: £30,000 - £35,000 depending on experience.We are delighted to partner with a leading software organisation in the Belfast area. The company is looking for an experienced Technical Support Team Lead to join their team and take charge of providing...
-
Senior Software Support Specialist
4 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeAbout the RoleWe are seeking a Senior Software Support Specialist to join our team in Belfast. The ideal candidate will have a minimum of 2 years experience in a technical support role and knowledge of databases, server management, and AWS.Key ResponsibilitiesProvide technical support on our products via phone, email, or in-person.Work closely with the...
-
Technical Support Team Manager
16 hours ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeThis Technical Support Team Lead role offers an exciting opportunity for a dedicated individual to join and lead the support team in a software organisation. As a key member of the team, you will be responsible for handling customer support calls, including resolving standard application issues and conducting technical analysis of non-standard support...
-
IT Support Operations Coordinator
4 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeBelfast/Hybrid-based Software Organisation seeks an experienced Technical Support Team Lead to join their dynamic team. As a key member of the support team, you will be responsible for handling customer inquiries, resolving technical issues, and collaborating with the software development team to deliver high-quality solutions. This Full-time Permanent Job...
-
Supermarket Team Lead
4 weeks ago
Downpatrick, United Kingdom Musgrave Group Full timeMusgrave Group is one of Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across Ireland and Spain. As we feed one-in-three people in Ireland through our market leading food and beverage brands, we invite applications for the position of 3 Days Week Supervisor at SuperValu...
-
Senior Technical Support Professional
4 weeks ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeJob Summary:We are seeking a skilled Tech Support Team Lead to join our Software Organisation in Belfast. As a key member of the support team, you will provide high-quality technical assistance to customers and lead the daily operations of the team.About the Role:In this exciting opportunity, you will handle customer support calls, resolve standard...
-
Food Processing Team Lead
6 days ago
Downpatrick, United Kingdom Finnebrogue Full timeFinnebrogue is committed to innovative thinking and excellence in food production. We seek a highly skilled Team Lead to join our Engineering team and contribute to our continued success.The ideal candidate will have a Time Served Apprenticeship and relevant Engineering qualification, with previous experience in managing and leading teams. Strong...
-
Retail Sales Team Lead
4 weeks ago
Downpatrick, United Kingdom Marie Curie Full timeWe are seeking a highly skilled and experienced retail professional to join our Marie Curie team as a Junior Store Manager. The ideal candidate will have a strong background in retail management, with experience in sales, customer service, and team leadership.About the RoleThe successful candidate will be responsible for supporting the achievement of sales...
-
Adult Services Team Lead
1 day ago
Downpatrick, United Kingdom Safe Places for Children UK Full timeAbout the RoleWe are seeking an experienced Registered Manager to lead our children's residential home in Downpatrick, Northern Ireland. The successful candidate will have a strong background in social work and experience in working with traumatised young people.The role involves leading and delivering all care aspects, including risk assessments, staff...
-
Engineering Team Lead
4 days ago
Downpatrick, United Kingdom Finnebrogue Full timeAbout FinnebrogueFinnebrogue is a pioneering food producer that has disrupted the industry with its cutting-edge approach. Our commitment to innovation and customer satisfaction has earned us multiple awards and a strong reputation in the market.Job PurposeWe are seeking an experienced Team Lead to join our Engineering team. As a key member of our team, you...
-
Engineering Team Lead Position
3 days ago
Downpatrick, United Kingdom Finnebrogue Full timeBe part of a leading food producer in the UK and Ireland, Finnebrogue. We are seeking an experienced Engineering Team Lead to join our team in Downpatrick, County Down. With four sites and rapid growth, this is an exciting opportunity to lead and manage Engineering Shift resources, ensuring processing equipment is maintained and Health & Safety requirements...
-
Engineering Team Lead
3 days ago
Downpatrick, United Kingdom Finnebrogue Full timeJob DescriptionWe are looking for a skilled Process Engineering Shift Manager to join our team at Finnebrogue. As a key member of our engineering team, you will play a vital role in ensuring the smooth operation of our processing equipment. Reporting to the Engineering Manager, you will be responsible for planning and scheduling engineering resources,...
-
Technical Support Leadership Role
6 days ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeAwards-winning recruitment agency REED Specialist Recruitment is proud to partner with a reputable software organisation based in Belfast! We are excited to offer a challenging yet rewarding role for a skilled Technical Support Leadership Role professional.Job Title: Technical Support Leadership RoleLocation: Belfast/HybridSalary: £28,000 - £32,000...
-
Leisure and Entertainment Team Lead
4 weeks ago
Downpatrick, United Kingdom Downpatrick Omniplex Full timeCareer Opportunity at Downpatrick OmniplexWe are a dynamic leisure and entertainment company seeking a highly organized and people-focused individual to join our team as a Theatre Management Assistant. The successful candidate will be responsible for assisting in the day-to-day management of our cinema, ensuring a world-class experience for our...
-
Technology Service Delivery Manager
4 weeks ago
Downpatrick, United Kingdom REED Specialist Recruitment Full timeJob Overview:REED Technology is delighted to partner with a reputable Software Organisation in Belfast to find a highly skilled Tech Support Team Lead. In this role, you will be responsible for handling customer support calls, providing technical assistance, and leading the support team. With a focus on delivering quality service to customers, you will...
-
Business Support Officer
6 months ago
Downpatrick, United Kingdom Lynn Recruitment Full time**Summary**: Are you seeking a dynamic administrative role within a diverse organisation? Join Newry, Mourne and Down District Council as a Business Support Officer and contribute to the efficient operation of our various departments while maintaining exceptional standards of customer service and administrative support. **Your Duties**: - Provide...