Hotel Revenue Manager

10 hours ago


South Kensington, Greater London, United Kingdom Millennium Gloucester Hotel London Kensington Full time
Job Description

We are seeking a highly skilled Reservations Supervisor to join our team at the Millennium Gloucester Hotel London Kensington. The ideal candidate will have excellent leadership skills, be able to work under pressure, and have a strong attention to detail.

The successful candidate will be responsible for supervising the groups team in the handling of all incoming group inquiries, ensuring procedures are in place and adhered to regarding group information, rate quoting, chasing, credit, contracts, deposits, and communication of information regarding group bookings. They will also be responsible for maximizing revenue potential for the hotel.

The key responsibilities of this role include:

  • To manage all group block space, including leisure groups, ad hoc corporate groups, exhibition & event groups, and allocations.
  • To supervise the group sales executives and groups coordinator in the quoting and administration of all group bookings, including training and development of the team.
  • To respond to all incoming inquiries for ad hoc groups and provide accurate and detailed quotations.
  • To make decisions on the acceptance or rejection of group bookings based on rate and availability to maximize hotel revenue.

About the Role

This is an excellent opportunity to join a dynamic and fast-paced team, with a competitive salary of £40,000 per annum. As a reservations supervisor, you will be responsible for managing a team of sales executives and coordinators, providing guidance and support to ensure seamless operations.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external clients. You will be highly organized, with a strong focus on attention to detail and accuracy.


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