Call Centre Training Manager
2 weeks ago
The role of Training and Development Specialist involves creating and delivering training programs to enhance customer service skills within our National Enquiry Centre department.
Key Responsibilities:- Develop and improve existing training programs to meet business objectives.
- Analyse trends identified through quality assurance processes and develop strategies to improve performance.
- Provide guidance and support to new joiners during their probationary period.
- Degree in a relevant field or equivalent experience.
- Proven ability to build and deliver effective training material.
- Excellent communication and interpersonal skills.
- Ability to work in a hybrid home/office environment.
- Salary: £32,000 - £42,000 per annum depending on experience.
- Flexible shift patterns available.
- Enhanced competitive parental leave policies.
- Free training and development via the Ramsay Academy.
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Call Centre Training and Development Lead
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeWe are currently seeking a highly motivated and experienced Call Centre Training and Development Lead to join our National Enquiry Centre team at Ramsay Health Care UK Operations Ltd. As a senior member of our operations team, you will be responsible for leading the development and delivery of training programs to ensure our staff have the necessary skills...
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Call Centre Development Lead
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care Full timeJob Description:We are seeking a highly skilled and experienced Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre team. The successful candidate will be responsible for delivering effective training solutions to improve customer service and sales skills, as well as developing and implementing training materials.This is a...
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Emergency Call Centre Operator
1 week ago
Chelmsford, Essex, United Kingdom Blue Arrow - Romford Careers Full timeJob Summary:Blue Arrow is seeking an experienced Emergency Call Centre Operator to join our team at Chelmsford Hospital. As a key member of our crisis helpline team, you will be responsible for responding to emergency calls in a fast-paced and dynamic environment.Key Responsibilities:To respond promptly and effectively to emergency calls, providing clear...
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Centre Activity Facilitator
2 weeks ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeWe are seeking a Centre Activity Facilitator to join our team at Volunteer Centre Harlow. As a key member of our team, you will be responsible for planning and delivering engaging activities for our members and volunteers in Thaxted.With a keen eye for detail and a creative flair, you will design and implement activities that promote independence and social...
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Customer Service Training Manager
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care Full timeJob Description:Are you a motivated and enthusiastic individual with a passion for training and development? Do you have experience in delivering effective training solutions to improve customer service and sales skills? If so, we are seeking a Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre team.The successful candidate...
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Volunteer Centre Harlow Development Officer
1 week ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeWe are looking for a talented Volunteer Centre Harlow Development Officer to help us achieve our mission. As a key member of our team, you will be responsible for leading our fundraising efforts, researching new opportunities, and developing strategies to increase our income.You will have excellent communication and interpersonal skills, as well as the...
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Training Specialist
6 days ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeJob SummaryThis role involves coordinating the training and development of a call centre team. The successful candidate will have excellent presentation skills and be able to build engaging training packs using PowerPoint and Word.The ideal candidate will have a strong background in customer service and sales, as well as good organisational skills to track...
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Training and Development Specialist
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeAs a Call Centre Training and Development Co-Ordinator at Ramsay Health Care UK Operations Ltd, you will play a vital role in delivering high-quality training to our National Enquiry Centre team. Your main responsibility will be to develop and deliver effective training materials, both face-to-face and remotely, to ensure our staff have the necessary skills...
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Training Coordinator Specialist
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care Full timeJob Description:We are seeking a highly skilled and experienced Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre team. The successful candidate will be responsible for delivering effective training solutions to improve customer service and sales skills, as well as developing and implementing training materials.This is a...
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Youth Training Coordinator
2 weeks ago
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Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeAt Volunteer Centre Harlow, we are committed to providing teenagers in Chelmsford with valuable construction and employability skills. As a Construction Training Specialist for Essex Teens, you will play a vital role in helping young people gain the knowledge and experience needed to succeed in this field.Job SummaryWe are seeking an enthusiastic and...
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Harlow Youth Centre Trustee Secretary
6 days ago
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Emergency Operations Centre Validator
6 days ago
Chelmsford, Essex, United Kingdom NHS Full timeMain ResponsibilitiesAs an Emergency Operations Centre Validator, you will be responsible for assessing patient calls and providing guidance on suitable care pathways. This will involve working closely with our urgent care teams to ensure patients receive the best possible care. In addition, you will contribute to the evolution and establishment of a...
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Fundraising Team Manager
20 hours ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeJob Title: Community Fundraising AdvisorSalary: £26,000 - £31,000 per annum based on experience and qualifications.About the Role:We are seeking a highly motivated Community Fundraising Advisor to join our team at Volunteer Centre Harlow. The successful candidate will be responsible for leading fundraising efforts, researching opportunities, writing bids,...
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Legal Case Management Volunteer
3 weeks ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeWe are looking for a motivated individual to join our team at the Chelmsford Law Clinic. As a volunteer, you will play a vital role in supporting the clinic's daily operations and providing excellent customer service to clients.Your Key ResponsibilitiesAnswer phone calls and respond to emailsBook appointments and manage client schedulesLiaise with solicitors...
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Financial Management Specialist
6 days ago
Chelmsford, Essex, United Kingdom London Process Centre Ltd Full time**Job Title:** Financial Management SpecialistWe are seeking a highly skilled Financial Management Specialist to join our team at London Process Centre Ltd. As a key member of our Shared Service Centre, you will play a crucial role in leading and inspiring our accounting team.This is an exciting opportunity for an experienced accounting professional looking...
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Arboricultural Services Manager
1 week ago
Chelmsford, Essex, United Kingdom First Call Contract Services, Ltd. Full timeAbout the Role:">As a Principal Arboricultural Consultant at First Call Contract Services, Ltd., you will play a key part in shaping the future of arboriculture services. Your expertise will be crucial in advising clients on large scale and complex projects, ensuring effective commercial and operational delivery of services.Your Key Responsibilities:Deliver...
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Organizational Development Manager
4 weeks ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeAbout the Position: We are seeking an exceptional Coordinating Team Leader to join our team at Volunteer Centre Harlow.Key Responsibilities:Coordinate and lead a team of volunteers to achieve project goals.Develop and implement effective communication strategies to engage with stakeholders.Manage planning and budgeting processes to ensure efficient use of...
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Volunteer Solicitor Liaison Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeVolunteer Centre Harlow is seeking a dedicated individual to assist with daily tasks at the Chelmsford Law Clinic. This is an excellent opportunity for those interested in law and volunteering to gain experience and develop new skills.About the RoleProvide administrative support to the clinicManage client relationshipsCommunicate effectively with...
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Thaxted Volunteer Liaison Officer
1 week ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeThis exciting opportunity is available at the Volunteer Centre Harlow, where you will play a vital role in enhancing the lives of our centre's members.You will be responsible for facilitating a friendly atmosphere and engaging members and volunteers in various activities.No personal care or manual handling is required from volunteers. We offer training in...