Desktop Support Specialist
4 weeks ago
Job Summary:
We are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services. As a Desktop Support Specialist, you will be responsible for providing technical support on desktop engineering, data network, and server management. You will work closely with our clients to understand their technical needs and provide solutions to resolve their issues.
Key Responsibilities:
* Provide technical support on desktop engineering, data network, and server management
* Troubleshoot and resolve technical issues related to desktops, laptops, and other computer hardware
* Install and test desktop software applications and internet browsers
* Test computers to ensure proper functioning of computer systems
* Support the mobile devices for registering in BES or Intune environment
* Train end users on usage of computer hardware and software
* Develop and manage effective professional working relationships with contractor personnel, co-workers, and clients
Requirements:
* Demonstrable background in a safety critical/high security/high quality industrial environment
* Level 2 support experience in troubleshooting and fixing Audio Video equipment onsite
* Prior experience in Desktop support and executive support
* Excellent knowledge on computer hardware
* Basic knowledge on network management
* Sound Knowledge on Software deployment through various tools
* Sound knowledge on Application packaging, deployment, and troubleshooting
What We Offer:
* Competitive salary packages featuring pension, health care, life assurance, laptop, phone, access to extensive training resources, and discounts within the larger Tata network
About Us:
At Tata Consultancy Services, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is 'Inclusion without Exception'. We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.
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