Customer Service Director

4 weeks ago


London, Greater London, United Kingdom Places Development Full time

At Places for People, we value our customers above all else. As the Head of Customer Services, you will play a pivotal role in ensuring the delivery of exceptional customer experiences across multiple channels.

Key Responsibilities

You will be responsible for leading a team of customer service professionals, driving process improvements, and implementing our customer promises to deliver effortless customer experiences.

Requirements

We are looking for a well-developed leader with a proven track record of accomplishments in customer service. You will have extensive experience of leading operational customer service teams and a strong understanding of the wider issues impacting the relevant markets.

What We Offer

We offer a comprehensive benefits package, including a competitive salary, pension with matched contributions, excellent holiday package, private medical insurance, bonus scheme, company car/allowance, and training and development opportunities.



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