Customer Service Representative
6 days ago
About ABM UK:
ABM UK is a leading provider of integrated facility solutions. We take pride in delivering exceptional service and creating long-lasting relationships with our clients.
Job Summary:
We are currently seeking a Customer Service Representative to join our team at Stansted Airport. As a key member of our airside operations team, you will be responsible for ensuring the smooth operation of our check-in desk, providing excellent customer service, and communicating effectively with colleagues.
Key Responsibilities:
- Operate the check-in desk, greeting passengers and ensuring all staff communicate with you immediately after arriving
- Report equipment faults, injuries, and accidents to the Duty Manager
- Keep the area clean and tidy
- Provide excellent customer service, responding to queries and resolving issues efficiently
Benefits:
- Free parking
- 80% subsidy on Stansted Travel card
- Flexible hours
- World Duty Free Discount
- Career progression opportunities
Requirements:
- Excellent customer service skills
- Strong written and spoken communication skills
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