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Airport Customer Service Ambassador

2 months ago

Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time

We are seeking a skilled Customer Service Advisor to join our team at World Duty Free - WDF, located at Stansted Airport.

The successful candidate will have the opportunity to work in a fast-paced environment, providing exceptional customer service and sales skills to meet our customers' needs.

Key Responsibilities:

  • Deliver outstanding customer service experiences, building rapport with our clients and promoting our luxurious products.
  • Maximize sales opportunities by utilizing world-class service skills, product knowledge, and promotions.
  • Demonstrate positive personal behaviors and a can-do attitude, working independently or as part of a team to achieve operational standards.

Requirements:

  • A passion for working in a team environment.
  • Flexibility to adapt to a dynamic and fast-paced environment.
  • Excellent communication skills.
  • Self-motivation, enthusiasm, and professionalism.

As a valued member of our team, you will receive comprehensive training and support to ensure your success in this role. You will also be entitled to a range of benefits, including:

  • Competitive salary: £23,500 - £28,000 per annum (dependent on experience).
  • Company bonus scheme.
  • Employee Assistance program.
  • Discounts on products for staff, family, and friends.
  • Travel discounts.
  • Free parking.

We value our employees and strive to provide a positive work environment where you can grow and develop your skills. We look forward to welcoming you to our team