Reservations and Guest Service Professional

2 days ago


London, Greater London, United Kingdom AccorHotel Full time

We are looking for a highly skilled Reservations and Guest Service Professional to join our team at AccorHotel in London. As a key member of our reservations department, you will be responsible for providing exceptional guest experiences through accurate and efficient execution of hotel room reservations.

The successful candidate will receive a competitive salary of £28,000 - £35,000 per annum, depending on experience.

Key Responsibilities:
  • Implement and monitor processes, procedures, and service standards.
  • Liaise with other departments to ensure clear communication channels and methods.
  • Perform other duties as required or assigned.

This is an exciting opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will have the opportunity to drive innovation and continuous improvement of the department and guest experience.

Requirements:

  • Ability to communicate clearly and efficiently in English.
  • Proven organizational skills and ability to work independently or as part of a team.


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