Loyalty and Retention Specialist
3 weeks ago
The Loyalty and Retention Specialist will play a vital role in driving customer engagement and loyalty across The School of Life's direct-to-customer products and services. With a focus on increasing brand awareness, converting prospects to customers, and fostering loyalty, this position requires a data-driven approach and expertise in paid and direct marketing channels.
The ideal candidate will have a minimum of 5 years of marketing experience, with a strong background in campaign-focused roles combining paid marketing, SEO, and email marketing. Experience marketing physical and digital products and services is essential, as well as hands-on experience with CRM and marketing automation tools. A proven success in a performance marketing role, with a passion for emotional and mental wellbeing, is also crucial.
Key responsibilities include:
- Implementing a paid marketing strategy across all digital channels, including organic, display, SEO, SEM, PPC, and social media
- Increasing web traffic and conversion to action across publishing, therapy, open enrolment, and subscription acquisition
- Analysing and reporting data to measure campaign effectiveness
- Monitoring campaign performance and making data-driven optimisations to improve ROAS and achieve KPIs
The salary for this position is estimated to be £60,000-£80,000 per annum, depending on experience.
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Loyalty and Retention Specialist
2 months ago
London, Greater London, United Kingdom The School of Life Full timeWe are seeking an experienced Loyalty and Retention Specialist to join our team at The School of Life. As a key member of our marketing department, you will be responsible for developing and implementing strategies to drive customer loyalty and retention.Job Overview:The successful candidate will have a minimum of 5 years of experience in marketing,...
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Customer Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Fella and Jones Full time £45,000Job DescriptionWe are seeking a talented Customer Retention Specialist to join our team at Fella and Jones. The ideal candidate will have experience in retention marketing, CRM, or lifecycle marketing, preferably in the fashion/e-commerce industry.Key responsibilities include:Retention Strategy: Design and implement retention strategies across CRM, email,...
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Loyalty and Retention Director
3 weeks ago
London, Greater London, United Kingdom The School of Life Full timeAre you a data-driven marketer looking for a new challenge?About the RoleWe're seeking a seasoned Loyalty and Retention Director to drive customer loyalty across our direct-to-customer products and services.The ideal candidate will have a strong background in campaign-focused marketing, with a minimum of 5 years' experience in roles combining paid marketing,...
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Retention and Loyalty Specialist
4 weeks ago
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Loyalty and Retention Strategist
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London, Greater London, United Kingdom CVUK Full timeCVUK is seeking an experienced professional to lead our CRM efforts, focusing on loyalty and retention. As the successful candidate, you will develop and implement targeted campaigns, ensuring seamless integration with our ESP and campaign platforms.Your responsibilities will include:Designing and executing effective CRM strategies to increase customer...
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Customer Loyalty and Retention Executive
4 weeks ago
London, Greater London, United Kingdom The Hut Group Full timeCareer OpportunityThe Hut Group is seeking a highly skilled Crm Manager to join its fast-paced marketing team. This exciting opportunity involves driving customer loyalty and retention through strategic marketing initiatives.Key ResponsibilitiesDevelop and execute a comprehensive CRM strategy to increase customer engagement and loyalty.Collaborate with...
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Retention Marketing Specialist
4 weeks ago
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Acquisition and Retention Specialist
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Loyalty Program Director
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Customer Retention Specialist
3 weeks ago
London, Greater London, United Kingdom Allies Group Pte Ltd Full timeAbout the JobWe are seeking an experienced Customer Retention Specialist to join our team at Allies of Skin. As a key contributor to our CRM strategy, you will be responsible for developing and implementing programs to drive customer retention and loyalty.Duties and ResponsibilitiesDesign and execute Campaigns to engage customers and increase loyalty.Work...
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Customer Retention and Loyalty Manager
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London, Greater London, United Kingdom BELSTAFF Full timeJob OverviewThis is an exciting opportunity to join our team as a CRM and Email Marketing Manager. In this role, you will be responsible for driving customer loyalty and retention through the delivery of insights and targeted customer communications.You will develop, test, and manage the global email marketing strategy across DTC channels (Retail, Outlets &...
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Loyalty and Engagement Manager
4 weeks ago
London, Greater London, United Kingdom Fella and Jones Full time £45,000About the RoleFella and Jones are partnering with a Premium Womenswear Brand as they continue their exciting growth. We are looking for a skilled Loyalty and Engagement Manager to join their team.This is an excellent opportunity to work on designing and implementing retention strategies across various channels, including CRM, email, SMS, and loyalty...
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Retention Marketing Specialist
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London, Greater London, United Kingdom Allies Group Pte Ltd Full timeJoin us as a Retention Marketing Specialist at Allies Group Pte Ltd. In this role, you will be responsible for developing and executing retention marketing strategies that drive business growth and improve customer lifetime value.Key Responsibilities:Develop and execute retention marketing campaigns to drive customer engagement and loyalty.Collaborate with...
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Retention and Loyalty Manager
3 weeks ago
London, Greater London, United Kingdom EveryMatrix Ltd Full timeAbout EveryMatrix LtdWe provide innovative iGaming software, content, and services to over 200 customers worldwide. Our solutions empower our clients to succeed in the competitive online gambling market.Job DescriptionWe are seeking a seasoned CRM Manager with proficiency in Danish (or Swedish or Dutch) to lead our retention marketing efforts. The successful...
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Associate Retention Specialist
1 month ago
London, Greater London, United Kingdom Vinson and Elkins Full time">Job Title: Associate Retention Specialist">">About Our Firm: Vinson and Elkins is a top-tier law firm dedicated to delivering exceptional results for our clients. We value our associates and invest in their growth and development.">">Job Summary: We are seeking a skilled Associate Retention Specialist to join our team, focusing on enhancing associate...
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Client Retention Specialist
1 month ago
London, Greater London, United Kingdom RAMP Global Full timeAbout the Role:RAMP Global is expanding rapidly and we are looking for a skilled Client Retention Specialist to join our growing team. As a key member of our customer success team, you will play a critical role in driving the success of our clients and ensuring their needs are met. Responsibilities:Develop and implement effective customer retention...
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Global Client Retention Specialist
1 month ago
London, Greater London, United Kingdom Dow Jones Full timeJob Title: Global Client Retention Specialist">About the Role">We are seeking a highly skilled and experienced Global Client Retention Specialist to join our team at Dow Jones. The successful candidate will be responsible for managing a team of Client Engagement Specialists (CES) in the EMEA region, focusing on retaining and nurturing professional business...
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London, Greater London, United Kingdom Data Science Festival Full timeLead Data Science Specialist in Customer RetentionThe Data Science Festival is seeking a Lead Data Science Specialist to lead its customer retention efforts. In this role, you will develop and implement data science strategies to drive customer engagement and loyalty. You will use advanced SQL, Python, Pyspark, and Databricks to build predictive models and...
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Client Retention Specialist
4 weeks ago
London, Greater London, United Kingdom Global Games Show Full timeJob DescriptionWe are seeking a Client Retention Specialist to join our team at Global Games Show. In this role, you will be responsible for leading the onboarding process for new customers, ensuring a seamless and enjoyable experience.Develop and execute plans to increase customer loyalty and retention.Responsibilities:Foster strong relationships with key...
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CRM and Loyalty Solutions Expert
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London, Greater London, United Kingdom 3Search Full timeSenior CRM and Loyalty ManagerDo you have a passion for customer retention and loyalty programmes? We are working with a leading beauty retailer that's looking for a Senior CRM and Loyalty Manager to lead their loyalty programme and drive customer retention strategies. As a member of their dynamic team, you will be responsible for managing and optimising the...