Full-time Reception Desk Team Member
1 week ago
Oxford's iconic Old Bank Hotel, part of The Oxford Collection, invites applications for a highly skilled Receptionist to enhance its customer experience. This exciting opportunity offers a chance to work in a luxurious setting, delivering exceptional service and supporting the needs of discerning guests.
We are committed to providing our staff with comprehensive training and support to ensure their success in this demanding yet rewarding role. You can expect a competitive salary of £23,920 per annum, plus non-contractual tronc, and benefits such as meals on duty, discounts on food and drink, and access to our Employee Assistance Programme and pension scheme.
Responsibilities:
- Delivering outstanding guest experiences through efficient check-in and check-out processes
- Providing expert advice on hotel facilities, services, and local attractions
- Maintaining accurate records and ensuring seamless billing and payment processing
Essential Qualifications:
- Excellent communication and interpersonal skills
- Able to thrive in a fast-paced environment with high levels of accuracy and attention to detail
- Strong organizational skills and ability to multitask effectively
- Proficiency in spoken and written English and advanced IT skills
- A passion for learning and self-improvement
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