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Account and Loyalty Sales Professional

2 months ago

Nelson, Lancashire, United Kingdom Daisy Communications Full time
Job Summary

We are seeking a highly motivated and results-driven Account and Loyalty Sales Professional to join our team at Daisy Communications. As a key member of our sales team, you will play a vital role in driving revenue growth and customer retention through proactive engagement and strategic sales initiatives.

Key Responsibilities
  • Proactively manage and grow our managed base, identifying opportunities to increase revenue and customer loyalty.
  • Develop and maintain in-depth knowledge of our products and services, providing expert advice to customers and driving cross-sell and upsell opportunities.
  • Collaborate with internal stakeholders to ensure seamless customer service and retention, leveraging data and insights to inform sales strategies.
  • Perform inbound and outbound call activity, establishing strong relationships with customers and delivering exceptional customer experiences.
  • Identify and escalate process issues, offering innovative solutions to drive business growth and improvement.
  • Stay up-to-date with industry trends, competitor activities, and technological advancements, applying this knowledge to inform sales strategies and drive business success.
Requirements
  • Proven experience in sales, customer service, or a related field, with a track record of achieving sales targets and driving revenue growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business insights.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High level of professionalism, with a strong work ethic and commitment to delivering exceptional results.
What We Offer
  • A competitive salary and benefits package, including 25 days' holiday and access to exclusive discounts and savings.
  • Opportunities for professional development and career growth, with a focus on supporting your personal and professional goals.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • Access to cutting-edge technology and tools, enabling you to stay ahead of the curve and drive business success.