Application Support Specialist

5 days ago


Northampton, Northamptonshire, United Kingdom Erin Associates Full time
About the Role

We are seeking a highly skilled Application Support Specialist to join our vibrant Support team at Erin Associates. As a key member of our team, you will be responsible for providing top-notch support for our Oracle applications and ensuring the smooth operation of our Core Banking products.

Key Responsibilities
  • Provide expert-level support for Core Banking applications, including troubleshooting and resolving complex issues.
  • Collaborate with cross-functional teams to ensure seamless integration and support of our applications.
  • Develop and maintain detailed service support documentation to ensure knowledge sharing and consistency.
  • Take ownership of critical applications and incidents, ensuring timely resolution and minimal downtime.
  • Liaise with third-party vendors to resolve software issues and ensure optimal system performance.
Requirements
  • Minimum 4 years of experience in a similar role, with a strong background in Oracle databases, PL/SQL, and Oracle SQL.
  • Proficiency in Java programming and basic Unix shell scripting.
  • Excellent organizational and communication skills, with the ability to work effectively under pressure in a fast-paced environment.
  • Flexcube and/or OBDX experience is highly advantageous.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and self-starting individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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