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IT Support Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom Franklin Fitch Full time

Job Opportunity

IT Trackside Support Specialist | Competitive Salary | On-Site Support

This is an excellent opportunity for a skilled IT professional to take the next step in their career working with a leading organization in the Formula 1 industry.

This is a perfect opportunity for a Formula 1 enthusiast who is an experienced IT Support Specialist. You will provide exceptional trackside support and have excellent customer service skills with experience of working in a fast-paced environment.

You will receive all relevant training to be able to provide a high level of support.

Key Responsibilities

  • Provide technical support for IT systems and infrastructure
  • Ensure high availability and performance of IT systems
  • Manage and maintain IT systems, including hardware and software
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and implement technical solutions to improve IT systems

Requirements

  • ITIL Foundation certification
  • Excellent customer service skills
  • Experience with Windows 10/11 operating systems and mobile operating systems
  • Microsoft Office365 experience
  • Active Directory and Group Policy management experience
  • Good knowledge of networking, including TCP/IP, DNS, DHCP, WAN, and LAN
  • Knowledge of storage systems, performance, and availability monitoring toolset
  • Experience of working against deadlines and SLAs
  • Flexibility to provide out-of-hours support on a rota basis

Desirable Skills

  • Microsoft certifications
  • Cisco Certified Network Associate
  • Interest in Formula 1 or motorsport

Franklin Fitch is an equal opportunities employer and welcomes applications from all qualified candidates.