Operational Business Support Specialist
5 days ago
The role of Operational Business Support Manager at Betsi Cadwaladr University Health Board requires a dedicated individual to provide administrative support to the team.
Main Responsibilities- To receive and direct visitors and relatives in a professional and courteous manner, ensuring a positive experience for patients and their families.
- Answering the telephone, conveying messages, and dealing with enquiries in a timely and accurate manner.
- Collaborating with medical staff and the public to address queries and concerns.
- Informing nursing staff as patients arrive, ensuring that patient case notes are available and complete.
- Utilizing the Patient Administration System (PAS) to input correction information, accurately registering patients, and tracking their progress.
The ideal candidate will possess excellent organizational skills, the ability to work independently, and have a good standard of education. They must also be able to speak Welsh, as this is an essential requirement for the position.
We offer a competitive salary of £25,000 - £35,000 per annum, dependent on experience. In addition, we provide a comprehensive benefits package, including opportunities for career development and growth within our organization.
About Our OrganizationBetsi Cadwaladr University Health Board is a leading healthcare provider in North Wales, delivering a wide range of services to our local community. We pride ourselves on our commitment to equality and diversity, and we welcome applicants from diverse backgrounds.
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