Global IT Support Specialist

3 weeks ago


Bangor, Gwynedd, United Kingdom Hireroo Full time

Job Summary

At Hireroo, we are seeking a skilled Global IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional end-user support to our employees and clients.

Key Responsibilities

  • Ensure courteous and professional IT end-user support is delivered to all employees and clients in their local office.
  • Perform installations and resolve end-user support issues within the LAN/WAN environments.
  • Provide hands-on training, training materials, and documentation for IT applications and/or equipment to employees, when necessary.
  • Provide weekly reports to the IT Manager regarding workload, open projects, and issues.
  • Schedule bi-annual auditing of all Company-issued laptops.
  • Provide maintenance and operation of end-user applications, including the Company email system, backup systems, Company access user account creation, phone system modifications, new user accounts, and PC set-ups.
  • Responsible for upholding network security measures set by Company policies.

Requirements

  • Bachelor's degree in Information Technology or a related technical discipline is required.
  • Certification, formal training, experience, or demonstrated competency may be evaluated and considered in lieu of the educational requirements.
  • Must have a working knowledge of network topology and remote access devices.
  • Must have the ability to assess a situation quickly and help arrive at the best beneficial resolution for all parties involved.
  • Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
  • Must have the ability to communicate, both orally and in writing, with internal and external parties.
  • Must have the ability to handle and organize multiple projects and deadlines.
  • Must demonstrate a high degree of attention to quality, details, and correctness.

What We Offer

  • Excellent paid benefits, including 25 holidays per year, plus Bank Holidays.
  • Pension Plan.
  • Annual Discretionary Bonus.
  • Fresh fruit at the office.
  • Free Tea, Coffee, and soft drinks.
  • Free on-site parking.

Equal Opportunities Employer

Hireroo is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.



  • Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Global IT Support SpecialistWe are seeking a skilled Global IT Support Specialist to join our team at Gaming Laboratories International. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and clients.Key Responsibilities:Respond to IT tickets in a timely and professional mannerProvide...

  • IT Support Specialist

    3 weeks ago


    Bangor, Gwynedd, United Kingdom VANRATH Full time

    Job Title: IT Support Specialist - Global OperationsJob Summary: VANRATH is seeking an experienced IT Support Specialist to support both local and global IT operations. The successful candidate will split their time between global IT responsibilities and local IT support at the Bangor site.Key Responsibilities:Provide global and local IT support - hardware &...


  • Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Global IT Support RoleGaming Laboratories International (GLI) is a leading gaming services company seeking a skilled Global IT Support Specialist to join our team.About the RoleThe successful candidate will be responsible for delivering courteous and professional IT end-user support to all employees and clients in their local office.Key...

  • IT Support Specialist

    3 weeks ago


    Bangor, Gwynedd, United Kingdom VanRath Full time

    Company OverviewVanRath is a global leader in dispensing solutions, currently undergoing a significant digital transformation. This involves integrating individual business units into a cohesive, technology-enabled group. The company requires an experienced IT Support Specialist to support both local and global IT operations.Key ResponsibilitiesProvide...


  • Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Global IT Support SpecialistGaming Laboratories International (GLI) is a leading gaming services company seeking a skilled Global IT Support Specialist to join our team.Key Responsibilities:Provide courteous and professional IT end-user support to all employees and clients in their local office.Respond to all issues in the IT ticket tracking system in a...


  • Bangor, Gwynedd, United Kingdom HAYS Specialist Recruitment Full time

    About the Role:We are seeking a skilled IT Business Support Engineer to join our team in Bangor. As a key member of our global IT team, you will provide 2nd level support for assigned services, collaborate with global teams to align IT services with business needs, and participate in projects to improve IT systems and processes.Your Key Responsibilities:Act...


  • Bangor, Gwynedd, United Kingdom HAYS Specialist Recruitment Full time

    About the Role:We are seeking a skilled IT Business Support Engineer to join our team in Bangor. As a key member of our global IT team, you will play a central role in ensuring the smooth operation of our IT systems and infrastructure.Your Key Responsibilities:Act as service owner for global applicationsEngage with business units to enhance processes and IT...


  • Bangor, Gwynedd, United Kingdom Gaming Laboratories International Full time

    Job SummaryGaming Laboratories International (GLI) is seeking a skilled Global IT Support I to join our team. As a key member of our IT department, you will be responsible for providing courteous and professional IT end-user support to our employees and clients.Key ResponsibilitiesRespond to IT tickets in a timely fashion and correct end-user issuesAssist IT...


  • Bangor, Gwynedd, United Kingdom Randstad Student Support Full time

    We are seeking highly skilled Specialist Mentors to assist university students with disabilities or mental health issues. This role is ideal for individuals who are passionate about helping students overcome challenges and achieve their academic goals.Key Responsibilities:Provide one-on-one support to students with disabilities or mental health issuesWork...


  • Bangor, Gwynedd, United Kingdom Randstad Student Support Full time

    Role OverviewWe are seeking a highly skilled and compassionate Academic Support Advisor to join our team at Randstad Student Support. As a Specialist Mentor, you will play a vital role in supporting university students with disabilities or mental health issues.Key ResponsibilitiesProvide one-to-one support to students, helping them to develop strategies for...


  • Bangor, Gwynedd, United Kingdom Cera Care Full time

    We are seeking a Care Support Specialist to join our team at Cera Care. As a Care Support Specialist, you will play a vital role in improving the lives of vulnerable individuals through the care and support you provide.Covering: Various locationsRole Highlights:Flexible shift patterns, including days, nights, part-time, and full-timeCompetitive hourly rate...


  • Bangor, Gwynedd, United Kingdom Russell Taylor Group Ltd Full time

    Job Title: Manufacturing Production SpecialistIndustry: Manufacturing & ProductionLocation: BangorSalary: CompetitiveShift Pattern: Monday-Thursday 7:30am to 4:30pm. Friday 7:30am-12:30pmOur client, a well-established manufacturer, is seeking a skilled Manufacturing Production Specialist to support their period of high growth and expansion.The successful...

  • IT Support Specialist

    3 weeks ago


    Bangor, Gwynedd, United Kingdom CMB Recruitment Full time

    IT Support Engineer RoleCMB Recruitment is working with a leading manufacturing company based in North Down to find an IT Support Engineer. Reporting to the IT Manager, the IT Support Engineer will be responsible for providing hardware and software support and maintenance.The RoleAct as service owner for one or more global applicationsMaintain accurate...

  • IT Support Specialist

    2 weeks ago


    Bangor, Gwynedd, United Kingdom CMB Recruitment Full time

    Job Title: IT Support EngineerAbout the Role: This is an excellent opportunity for an ambitious IT engineer to develop their career with a long-established and market-leading manufacturing company based in North Down. The IT Support Engineer will be responsible for providing hardware and software support and maintenance.Key Responsibilities:Act as service...

  • IT Support Specialist

    2 weeks ago


    Bangor, Gwynedd, United Kingdom Gaming Labs International Full time

    Job SummaryGaming Laboratories International (GLI) is seeking a highly skilled Global IT Support I to join our team. As a key member of our IT department, you will provide courteous and professional IT end-user support to all employees and clients in their local office.Key ResponsibilitiesPerforms installations and resolves end-user support issues within the...


  • Bangor, Gwynedd, United Kingdom Russell Taylor Group Ltd Full time

    Job Title: Manufacturing EngineerIndustry: Manufacturing & ProductionLocation: Not specifiedSalary: CompetitiveShift Pattern: Monday-Thursday 7:30am to 4:30pm, Friday 7:30am-12:30pmOur client, a well-established manufacturer, is seeking a skilled Manufacturing Engineer to support their period of high growth and expansion. The company distributes their...


  • Bangor, Gwynedd, United Kingdom Grŵp Llandrillo Menai Full time

    As a Support and Guidance Specialist at Grŵp Llandrillo Menai, you will play a vital role in promoting effective participation and enhancing individual learning. Your primary responsibility will be to provide support and guidance to learners and staff working with them, removing barriers to learning and helping them achieve their full potential.Key...


  • Bangor, Gwynedd, United Kingdom Tarmac Full time

    At Tarmac, we are a global business in the CRH group, and as part of our Civil Engineering division, we deliver sustainable infrastructure projects that connect communities across the UK. Our team in North Wales is seeking an Experienced Infrastructure Specialist to join their dynamic and inclusive environment.About the RoleWe are looking for a skilled...


  • Bangor, Gwynedd, United Kingdom Randstad Full time

    Randstad is a leading provider of experienced professionals for residential care settings.We are currently seeking Care and Support Specialists to join our team in Bangor, North Wales.The successful candidates will be responsible for providing vigilant and compassionate care and supervision to individuals in various care settings, ensuring their safety and...


  • Bangor, Gwynedd, United Kingdom Cera Care Full time

    Job OverviewCera Care is seeking a compassionate and dedicated Care Support Specialist to join our team in the Bangor area. As a Care Support Specialist, you will play a vital role in improving the lives of vulnerable individuals by providing high-quality care and support.Job SummaryWe are looking for an experienced and empathetic individual to support...