Customer Experience Lead

About the RoleMotability Operations is recruiting a Customer Experience Lead to join our team in Edinburgh. This exciting opportunity will challenge you to transform our contact centre operations, ensuring seamless, efficient, and accessible experiences for our customers, colleagues, and partners.Key Responsibilities:Design and implement customer experience...

**Job Description**We are seeking a Customer Experience Lead to join our team at AllSaints. As a key member of our store management team, you will be responsible for delivering exceptional customer service, leading and managing a team of stylists, and driving sales growth.**Key Responsibilities**Lead and manage a team of stylists to achieve sales targets and...

Key ResponsibilitiesAs a Customer Experience Lead, you will be responsible for delivering exceptional service to each person you interact with, working closely with firms to maximise customer experience.You will also be proactive in finding other ways of doing things, managing and planning your own workload while supporting a team, resolving issues when they...

About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Customer Experience Lead. This exciting opportunity will see you working closely with customers to provide an exceptional experience, from initial contact to delivery.Key Responsibilities:• Provide outstanding customer service, ensuring that all interactions are...

Job DescriptionCustomer Experience Team LeadSofology is committed to delivering exceptional customer experiences, and we're looking for a skilled Customer Experience Team Lead to join our team and help us achieve this goal.As a Customer Experience Team Lead, you'll be responsible for ensuring that our customers receive the highest level of service and...

Job DescriptionCompany Overview: GoFibre Limited is a leading provider of broadband services in rural towns and villages across Scotland and the north of England. We are committed to revolutionising customer satisfaction and loyalty to achieve our strategic objectives.Job Summary: As the Customer Experience Transformation Manager, you will be responsible for...

Join Our Front Office TeamWe are looking for an experienced front office supervisor to lead our team at Virgin Hotels Edinburgh. The successful candidate can expect a competitive salary of £32,000 per annum.About the RoleAssist Rooms team in various positions and tasksProcess guest accounts and resolve disputesCoordinate PTO requests and maintain accurate...

About UsWe are a reputable optical care services provider, committed to delivering high-quality patient care and fostering a positive work environment.Our Culture: We value transparency, integrity, and respect, ensuring a fair and inclusive workplace for all employees.This exciting opportunity allows you to join our team as a retail team supervisor,...

**Location**: Flexible (within commuting distance to Edinburgh) **Department**: Customer Experience Team **Reports to**:Customer Experience Team Leader **Working hours**: Monday - Friday (09:00 am - 5:30 pm) **Salary**:£19,305 base salary per annum (+ performance bonus) **Purpose of the Role** As a Customer Experience Consultant, you will be...

**Key details**: Location: Edinburgh Hours: Monday to Friday, 37.5 hours **About the role**: As a Customer Experience Consultant, you'll be responsible for contributing to an exceptional customer experience for all our clients (Sellers and Landlords) and potential customers. **You'll have a broad knowledge of the Rettie service offering and actively...

River Island is committed to providing exceptional customer experiences and striving for excellence in all aspects of retail operations. We are seeking a Customer Experience Manager to lead our team and drive business growth.ResponsibilitiesLead a team of customer-facing professionals to deliver outstanding customer service.Develop and implement initiatives...

Job Title: Customer Experience ManagerSalary: £50,000 - £60,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...

At Tesco Bank, we're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique.We're looking for a Senior Customer Value Manager to join our Help Me Borrow Acquisition team.This role offers a great opportunity to thrive and make a real difference for our customers.With a salary of up to £83k + annual bonus &...

At Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.The successful candidate will have a proven track record in delivering outstanding...

Job Summary:We are seeking a Head of Customer Experience to lead our customer experience initiatives at Trustpilot, Inc. The ideal candidate will have a strong background in customer experience design and a proven track record of delivering innovative solutions that drive business growth.Key Responsibilities:Develop and implement customer experience...

Retail Excellence in EdinburghWe are seeking a results-driven Retail Manager to lead our boutique store in Edinburgh and drive sales growth through exceptional customer service.About the Role:The ideal candidate will have experience managing a high-end retail environment, with a proven track record of achieving sales targets and building strong relationships...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

About the RoleThis is an exciting opportunity to join our Airport Experiences Team as a General Manager, leading the launch of a brand-new lounge at Edinburgh Airport.Build and lead a team from scratch, ensuring smooth operations and exceptional customer service.Develop and implement strategies to drive guest satisfaction and loyalty.Manage budgets,...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Digital Experience Lead - If you’re passionate about creating...

Join Our TeamTalent Finder Jobs is a leading retailer group offering exciting career opportunities in the automotive sector.We are currently seeking a highly skilled Service Advisor to join our team.Key Responsibilities:Work closely with the aftersales team to ensure seamless customer service delivery.Use industry-leading software to manage workshops and...