Technical Assistance Advisor

2 days ago


Huntingdon, Cambridgeshire, United Kingdom NEC Software Solutions Full time

Nec Software Solutions is seeking a Technical Assistance Advisor to join its team. As a key member of our customer support team, you will be responsible for providing technical assistance to customers across various software applications.

Job Requirements

To succeed in this role, you will need to have a solid understanding of ITIL principles and be able to apply them effectively in a fast-paced environment. You should also have excellent communication skills, both written and verbal, and be able to manage multiple priorities simultaneously.

The estimated salary for this position is around £48,000-£58,000 per annum, depending on experience. Our benefits package includes 25 days paid holiday, life assurance cover, and a Group Pension Plan.

You will be working closely with our software development teams to ensure seamless integration and troubleshooting of our products. If you are passionate about delivering exceptional customer experiences and have a strong technical background, we encourage you to apply for this exciting opportunity.



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