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Technical Assistance Expert

1 month ago

Huntingdon, Cambridgeshire, United Kingdom NEC Software Solutions Full time

As an IT Support Specialist at NEC Software Solutions, you'll play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to analyse and resolve customer queries/problems for Origin Software, working closely with our team to provide top-notch support.

This role requires a high degree of technical expertise, particularly in software application support and general IT knowledge. You'll also need excellent communication skills, as you'll be interacting with customers and colleagues on a daily basis.

In addition to your technical skills, you'll need to be able to work effectively in a fast-paced environment, managing multiple tasks and priorities while maintaining a strong focus on customer satisfaction.

We're looking for someone who is not only technically proficient but also has excellent interpersonal skills and can work collaboratively as part of a team. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you

National Average Salary: £35,000 - £45,000 per year