IT HR Systems Technical Administrator

5 days ago

London, Greater London, United Kingdom ISS Facility Services UK Full time

Job Title: IT HR Systems Technical Administrator

Job Summary:

We are seeking an experienced Technical Administrator to join our team at ISS Facility Services UK. As an IT HR Systems Technical Administrator, you will play a crucial role in supporting the implementation of our new HR technology landscape.

Key Responsibilities:

  • Implement and Maintain HR Systems: Support the implementation of a new HR system through project into business as usual (BAU) and maintain the existing HR technology landscape.
  • Technical Support: Provide technical support to the 1st line People & Culture (P&C) end-user support team and offer 2nd line end-user support for People Systems.
  • System Administration: Carry out system administration activities, produce and maintain related process documentation, and ensure compliance with relevant IT General controls and data security standards.
  • Integration Management: Monitor and manage the integrations between the People, Payroll, Workforce Management, and other systems.
  • Technology Landscape Management: Manage the UK&I P&C technology landscape and architecture.
  • Test and Release Management: Support Test and Release management processes.
  • Stakeholder Liaison: Liaise and collaborate with stakeholders, including the People & Culture (HR) department, ISS UK IT Team, ISS Group System support teams, and external system providers.

About You:

  • Project Experience: Demonstrable successful experience in working on successful projects with a collaborative team effort.
  • HR System Experience: Demonstrable experience of the Employee Central/EC module on SAP SuccessFactors and experience of supporting SAP SuccessFactors.
  • Collaboration and Communication: Collaborative approach to senior stakeholder management and networking, excellent analytical, quantitative, problem-solving, critical thinking skills, and excellent active listening, verbal, written, presentation, communication, influencing, and people skills.
  • Business Acumen: Strong intellectual curiosity and business acumen.
  • Additional Skills: Experience of ServiceNow, Jira, or similar case management tools/products, DocuSign/OpenText or similar document management solutions, reporting and data extraction/manipulation tools, interface design and technology options, system implementations, and data migration.

About ISS Facility Services UK:

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference. We are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people.

We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.

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